Fuimos en busca de refacciones para nuestro vehículo, además de las instalaciones y buena calidad de las piezas la atención del personal es excelente en esta ocasión fuimos atendidos por yoshio Murillo, quien además de ser muy amable, se preocupa por qué nuestra compra sea la indicada 100/10
RJ
Roxana J.
Buen Servicio
Buenas tardes fui a AUTOZONE y me atendió el Sr. Yoshio Murillo de Sombrerete. Excelente servicio y atención.
BT
Barry T.
At the Johnstown Ohio store
At the Johnstown Ohio store. The store manager is an outstanding member to the organization.
Assisted with my issues that needed attention. Did it very well and he's always there except Wednesdays. Thank you
KF
Keisha F.
Michael A truly impressed me with his…
Michael A truly impressed me with his kindness and professionalism. He was so polite, holding the door open without hesitation and responding to my questions with a respectful yes ma’am. From the time I was there he worked tirelessly, assisting customer after customer while keeping a genuine smile on his face. His dedication and positive attitude stood out, and honestly, he deserves a raise for all the hard work he put in. Great job, young man!
LO
lolis
buenas tardes fui a comprar una bateria…
buenas tardes fui a comprar una bateria y unas plumillas para mi auto fui atendida por el sr. Jose Luis Alvarado excelente servicio
CM
Crystal M.
Stress Free AutoZone Experience
I had an exceptional experience at AutoZone Store #167 on 3100 E. Magnolia in Knoxville, TN 37914 on June 17, 2025, that truly exceeded my expectations. From the moment I walked in, Freddy L, the Parts Sales Manager, made me feel valued and well taken care of "after apprising him about a disappointing experience that just had taken place between one of his employees and me". Freddy completely made up for his subordinate's poor behavior by addressing my car issue (e.g., exchange my bad battery; check the starter and altenator; sometimes it would take multiple times to crank prior to starting up my vehicle) and being completely professional.
During the initial attempt of testing my starter, it was determined that my battery was bad. So no testing could take place until the battery was changed. Freddy L handled everything with remarkable professionalism and efficiency. Since I had purchased the battery a few months earlier, the exchange was seamless—Freddy simply checked the records, confirmed the purchase date, and the exchange was completed effortlessly.
What truly set this visit apart was Freddy's expertise and dedication. He used a specialized testing device to assess my vehicle's charging system, starter, and alternator, taking the time to explain each step clearly. He patiently walked me through how to interpret the readings, making sure I understood what was happening behind the scenes. Additionally, Freddy used a device to temporarily retain my vehicle’s electrical system settings, ensuring I wouldn't lose any programmed data in case of a power outage—an impressive touch of customer care.
Overall, my experience at AutoZone was truly phenomenal. Freddy L’s knowledgeable, friendly, and thorough approach turned what could have been a routine maintenance visit into a reassuring and educational experience. I highly recommend AutoZone Store #167 and commend Freddy for his outstanding service!
Sidebar: On the same day of this service I had called and spoken with the Store Manager at the Broadway Location and shared this experience with him. Freddy L is an asset to AutoZone and represents the organization superbly.
GA
Geovanni Arturo Martinez R.
Me ayudo Sergio con el cambio de…
Me ayudo Sergio con el cambio de Batería todo bien.
MG
marisol G.
@Jazmin la vendedora del…
@Jazmin la vendedora del estacionamiento de Autozone en Xoxocotlán, Oaxaca. Muy amable, me apoyo en asistir en tienda y en apoyo en la aplicación de mi vehículo, pues desconocía y me urgía, mejorar los accesorios del vehículo. Muchas gracias por capacitar al personal Autozone