AutoZoneReviews of autozone.com

Über diese Autoteile ist Vorsicht geboten, bevor man auf hohe Einbau kosten sitzen bleibt oder sogar ein Motorschaden dadurch entsteht. Am 15.04. habe ich über ebay bei Autozone bei Ihnen Einspritzdüsen für einen Dacia Benzin, Baujahr 2013, erworben. Die gelieferten Teile wurden fachgerecht in einer Werkstatt eingebaut. Unmittelbar danach traten erhebliche Funktionsstörungen auf, insbesondere ein stark unruhiger Motorlauf sowie mehrere kritische Fehler in der Diagnose. Trotz intensiver Fehlersuche über zwei Tage konnte keine Abhilfe geschaffen werden. Erst nach dem Ausbau der von Ihnen gelieferten Einspritzdüsen und dem Einbau von Originalteilen lief das Fahrzeug wieder einwandfrei. Damit ist eindeutig belegt, dass die von Ihnen gelieferten Teile mangelhaft waren. Der Kaufpreis wurde von Ihnen bereits erstattet. Allerdings sind mir durch den Einbau, den notwendigen Ausbau sowie die Fehlersuche zusätzliche Höhe kosten entstanden, die ich nachweislich an die Werkstatt entrichtet habe. Gemäß § 280 BGB sind Sie verpflichtet, den durch die mangelhafte Lieferung entstandenen Schaden zu ersetzen. Hierzu zählen auch die erforderlichen Ein- und Ausbaukosten sowie die Kosten der Fehlersuche. Ich habe Ihnen 14 Tage Zeit dafür gelassen mir die Werkstatt Kosten zu erstatten eine Kontonummer haben sie bereits erhalten. In einer Woche werde ich ein Rechtsanwalt damit beauftragen.

We were going to purchase a new battery after ours died. Checked their website for the nearest location with the battery in stock and it was not close by however the website offered next day shipping if we purchased online. We got an email that confirmed the order and another shortly after saying the order had shipped with a tracking number. AutoZone website said delivery today by 3pm. We checked that day at 7pm and the tracking showed the item hasn’t even been picked up from the store yet. When I called autozone they told me to expect it 5 days later. The item is coming from less than 50 miles away. We would have picked it up had we known they would take this long after offering next day delivery. They refused to cancel the order despite the item still being in their possession. Very dishonest and they could not care less about the customer experience. Now we are out $350+ towing fees and won’t have a car for a week. Awful. Wish I could give 0 stars.

Crazy over priced. They wanted $60 for 4 denso iridium spark plugs. Rock auto has 4 of the same for $23. I’ll never even go into one of these scam shops again.

I'd EMPHATICALLY recommend going elsewhere! First, I need to say that all of the cashiers I've come across any time I've visited this location have been very polite and amicable. Here's the disappointing part. This Auto Zone location is hands down the worst, most frustrating and poorly managed store I’ve ever dealt with. This location has no problem towing shopping customers’ vehicles, sticking them with hundreds of dollars in fees, yet they turn a blind eye to the daily circus happening in their own parking lot. Most days there are 30–40 people essentially tailgating with their cars spread out, hoods up, hanging around for hours while “working” on vehicles in a filthy, trash-strewn lot. It looks more like an unsupervised junkyard hangout than a retail business. Oil spills, debris, and random parts are left behind, and no one from management seems to care. What’s worse is the complete lack of accountability. Complaints to store management go nowhere. I typically avoid leaving negative reviews and have preferred to address any business concerns with store/business supervisors first; however, attempting to escalate issues to district and regional level management representatives did not change a thing. They've completely ignored in-store requests to speak to the store's general manager, Patty, and all other contacts have remained unreachable, despite leaving messages and contact information. As a legitimate paying customer I don't appreciate being treated like an inconvenience and will refrain from shopping at ANY Auto Zone in the future as I believe brand loyalty and customer service go hand in hand. There are plenty of competitors willing to supply parts at less than retail with MORE ATTENTIVE CUSTOMER SERVICE (i.e. RockAuto, Parts Geek, Honda Parts Now, etc.) Heck, at this rate, you might as well get the parts online and have one of the parking lot mechanics here do the work for you for a fraction of the cost since this is apparently what their business model currently encourages. If I ever need tires, batteries, oil, or as much as a pack of dielectric grease, I will unfortunately be going elsewhere in the future. -David C. AutoZone 2205 E Riverside Dr Austin, TX 78741 Google Yelp BBB

I bought 5 batteries so far with NO cranking amps. Autozone,oriellys, and napa all had returned defective batteries put back on the shelves to sell again. My old battery i turned in was on the shelf and the clerk refused to test it properly in front of me. So they lied to me.WHAT IS GOING ON IN THIS WORLD, HAS EVERYONE GONE MAD.

Autozone is where i usually buy my oil change supplies from. They always have a special where you get a little discount if you buy you oil and oil filter together. For years i have not been able to figure out all of the details. I usually pick out the wrong oil or filter that would qualify for my discount. I tried to buy it online today for 45 minutes then go pick it up. The Autozone website wouldn’t let me complete my order. I go to the store and go to the counter. The young man there was friendly. Usually they aren’t. He said a lot of people say that. He got on the computer and i picked out what I wanted . He changed one of the filters because it didn’t qualify for the discount. He walked back with me and got the items and rang them up. 1 filter still didn’t qualify. So he figured out which one would. I agreed. He went back to the shelf came back and rang up my items. I did fet a slight discount but not what the ad said. I didn’t say anything just left. Autozone needs to figure this out. I won’t go back even though it’s close to my house. I’ll go to the W word which I don’t like at all but it’s better than Autozone

I purchased a alternator day before yesterday from the AutoZone store # 821 I put it on correctly but the next day I was on my way to an appointment and my DIC lite up saying service charging station, my stability track lit up, and my car lost power in the middle of the street. When I got it to the store and the alternator was tested it tested as a bad alternator, so they agreed to replace it under the warranty, so both me and my wife were excited because we only have one vehicle at the moment and we use it to get to work each day. As our excitement hightens and I go to remove the alternator so I can get my new one, I was stopped and told that it came from the Northglen store and because of that we would have to wait until the money was returned to our card which would be 3 or 4 days, which means that we both would have to find a way to work and back afterwards. We don’t understand how that is our fault, because were made to suffer because of a product that we purchased, and the rest of where it came from, we both work in different cities from where we are employed and now we maybe on the verge of losing our jobs because of this unnecessary delay. We could have been allowed to receive our part and then the store shouldve had to be the one that has to deal with this issue, not us the customer.

Pon una estrella por no poder ponerle menos cinco estrellas compré a AUTOZONE EUROPA una luces de cortesía con logotipo BMW las cuales al poco tiempo se quedaron con un color verdoso , vamos los colores azul y blanco dek logotipo quedaron mezclados , buaaa.... feísimo . me pongo en contacto con AUTOZONE me dicen que les mandé fotos las cuales se ve todo color verdoso , y me dicen que se las va a mandar a su proveedor, ya empezamos mal.... total dos meses de conversaciones, yo ya sabía que con la escusa del proveedor no se ivan hacer cargo .... efectivamente , me dice AUTOZONE que su proveedor no se hace cargo y que cree AUTOZONE que su proveedor está intentando hacer pasar la garantía. Mira AUTOZONE ,!! lo primero ustedes cuando venden un producto sea cual sea tienen que dar garantía y hacerse cargo, por qué es muy bonito vender productos y cuando dan problemas decimos que el proveedor no se hace cargo , ustedes AUTOZONE son los que tienen que dar la garantía al cliente y reponerle el producto dañado, mal ensamblado , con defecto etc... etc y luego ustedes hablar con su proveedor y si ustedes tiene que prescindir de ese proveedor por qué no se comporta como tal , eso es cosa vuestra AUTOZONE y tendréis que buscar un proveedor formal . pero vosotros AUTOZONE. sois los que estáis vendiendo el producto , sea CHINO o NACIONAL . y no me vengais con un descuento del 55% en la compra del mismo producto , o un 15% en la próxima compra , no seáis tan caras . lo que tenéis que hacer es reponerle al cliente con la misma pieza a coste cero. asique espero que os llegue esta reseña y toméis cartas en el asunto. y no Agais esto hombre ..... esto no se hace y otra cosa igual que puesto está reseña haciendo saber vuestro comportamiento , no me importaría también poner una reseña de nuevo diciendo...... olé por AUTOZONE y su buen hacer y comportamiento que mea repuesto la pieza defectuosa... PERO CREO QUE NO VA SER EL CASO VERDAD AUTOZONE !! un saludo .