AutoZoneReviews of autozone.com

Great service from Adrian In Seymour Connecticut. He really helped me in a timely manner. He cleaned up the cable connectors from the old battery, put in the new battery and made sure everything was working and got me out within 15 minutes. Super great job.

Dillian AKA Johnny- On-The Spot. He is friendly and professional. Answers the phone in a timely manner. Remembers what customers need, their names and knows just about where everything is in the store.

Kailua-Kona Autozone rules!!!! Saturday afternoon, my car battery gives out in Walmart parking lot, mind you, bought a new one during covid and haven't traveled much. A kind good Samaritan immediately got his jumper cables, while another popped the hood. I am Blessed 🙏 The battery was kaput & I was trying to figure where it was purchased, the kind Samaritan gentleman stayed with me, driving from Autozone, to O'Reilly and Delco (closed on Saturday). Autozone staff was well informed, kind and considerate, as we tried to figure where the battery was purchased from. When it came down to it, I had to buy a new one, the difference AutoZone and O'Reilly, at same price, was light and dark. O'Reilly staff was rude, disrespectful and unhelpful of a kupuna, SHAME on them. And for the 3rd time back to AutoZone, again was the same kind, helpful manner and installed my new battery. Same price, completely different experience, I'll go with the positive, honest, kind, respectful customer service everytime of AutoZone, wouldn't you?

I recently had the pleasure of interacting with the AutoZone team at Store 1213 in Evanston, Wyoming. My mother, who is 91 years young, had issues with the battery in her 2014 Subaru Outback. The battery, which was OEM, had failed. I was able to charge the battery enough to make it to the AutoZone store in Evanston. I asked the AutoZone team if they could please test the battery for me. Gar Gar the Caveman initially tested the battery. Christopher M also tested the battery. Both Gar Gar and Christopher agreed that the battery needed to be replaced. I subsequently purchased a new battery. I asked if they could install the battery. Without hesitation, they said they would be happy to do this. The weather at the time was rainy and cold. Gar Gar and Christopher expressed that the rain and cold would not deter them from installing the battery. Christopher said it was important to help my mother. After the battery was installed, Gar Gar and Christopher assured my mother that all was good. They wished her the best. My mother was thankful for their kind help. AutoZone can be very proud of the Evanston team. Gar Gar and Christopher were stellar! Thank you!!

The crew was well trained informed and able to help with the solution

George was my clerk and he went above and beyond to help me including physically helping me install the product. He was friendly and courteous.

ANDREA FROM FREEPORT AUTOZONE WAS GREAT! HE CHANGED MY BATTERY IN MY KEY FOB AND ALSO CHANGED MY WINDSHIELD WIPERS. HE EVEN SIGNED MY UP TO GET AUTOZONE POINTS! HE WAS SO NICE AND I VERY MUCH ENJOYED MY EXPERIENCE SHOPPING AT AUTOZONE TONIGHT. I GIVE HIM 5 STARS, 2 THUMBS UP AND A SMILE!

Great big shout out to district Manager David Isom for going above and beyond helping to get my blinker and break lights back working. First of all I thought it was a fuel issue, but when he checked it for me and told me it wasn't the fuel, in fact it was the bulbs. Not only did he make sure it was the right bulbs, he replaced them for me. He really made my day and made me feel special.