AutotalentReviews of autotalent.com

Priced right good deals and fast service

I specifically ordered a set of wheels 2 weeks prior to needing them (to be safe) for an event that was paid for. They processed the order and received a text notification that I'd be receiving shipping info, and if not, I was instructed to reach out. 1 day later, no info, I reach out; no response. 2 days, no info, I reach out; no response. I leave for business travel and I receive a notification 1 week later with tracking info but they haven't even received the package... I immediately call and ask if it will be at my home at the 2 week mark and I basically got "we hope so". I told the rep that if they aren't going to arrive by the 2 week mark, I need to cancel and can't accept them because I need to leave for the event with that car. I really didn't get anything other than more "we hope so". The next day I get...you guessed it! DELAYED shipment. I get ahold of them again and basically get told "we're sorry". No "what can I do to make this work", just "I'll talk to my boss". I was sitting on a plane and I told them to cancel (again) and return ship them. Called my credit card, told them about the circumstance, got the charge reversed, then before takeoff called Turner Motorsports that took care of me like I was a VIP. I got my wheels 1 day early with free 2 day on 3 wheels and overnight on the remaining (different warehouse). TM felt bad for the situation, but hey, they're also a race team and "get it". I understand challenges of dealing with a distributor or warehouse, but doing nothing for a customer isn't going to earn my business. I was patient, polite, and reasonable until the last second when I knew there was no hope and AutoTalent wasn't going to do anything to make it work and get me to the event. I hope everyone else's experiences are positive.

Item is overpriced however found it cheapest here. Fast shipping. Easy installation. Would recommend

service was excellent.

Amazing customer service Checked in with me after purchase Also followed up after delivery

Fastidious updates on order information and prompt shipping. I will order again from Autotalent, for sure.

Excellent product and shipping. The item was extremely well packaged and was appreciated.

Nice product, fit perfectly. Good job. Highly recommended.