Auto Service AgencyReviews of autoserviceagency.com

Response from Auto Service AgencyFeb 10, 2017

Hey Joseph! Welcome! We are pleased to have you join our community of consumers whom understand the importance of protecting their budgets and their vehicles with extended service contracts. Although we would never wish for you to have to face a breakdown, we are pleased to help alleviate the cost of covered repairs and bring peace of mind to you. If there's anything you need, please give us a call.

Response from Auto Service AgencyJan 31, 2017

Scott, Thank you for your review. It is alarming! However, I do want to point out that the claims are filed with your administrator-- not with Auto Service Agency. However, we are here to be your advocate; to try to help you in situations like this. We're sorry you've experienced this-- it is not the norm & definitely not what we expect to hear. Please don't hesitate to contact our Customer Service Department when you experience poor customer service with the administrator. That behavior is not tolerable.

Response from Auto Service AgencyJan 27, 2017

Mr. Herring, Thank you for taking the time to review our company. We are sorry to hear that your experience with your customer service representative was less than exemplary. This is not the norm for our Customer Service Department. Our Quality Assurance Department has been notified of the call and appropriate actions will be taken. Congratulations on your new vehicle. We wish you nothing but the best. If there is ever a time you are in need of an extended service contract again, please, don't hesitate to give us a call. We would be more than happy to continue working for you. Thank you again for your time.

Response from Auto Service AgencyDec 26, 2016

Mr. Arnold, Thank you so much for your review. We are pleased to hear your Sales Associate was able to work with you to make sure you're able to protect your vehicle. Please, if you ever need help with anything in the future, don't hesitate to contact our Customer Service Department.

Response from Auto Service AgencyDec 16, 2016

Mr. Christensen, Thank you for your words of support and your kindness. We appreciate the opportunity you gave us to assist you in protecting your vehicle and your budget. If there's anything we can do to help you in the future, please, don't hesitate to give us a call.

Response from Auto Service AgencyDec 15, 2016

Mr. Dalfors, Thank you for your review. It is never a convenience when our reliable vehicles breakdown. That's why it is important to have the upper-hand when facing a repair bill. We are happy to help keep your Dodge and your wallet protected! Let us know if you have any questions or concerns. We're always here to help!

Response from Auto Service AgencyDec 15, 2016

Ms. Williams, Thank you for your amicable review. We are so happy to see you received the product and service you expected and deserve. Please, if there is anything more we can do to assist you, give us a call!

Response from Auto Service AgencyDec 15, 2016

Ms. Martin, Thank you for your review! We strive to provide excellent customer service and a fair product to each and everyone of our customers. We are happy to have you on board with us. Please, should you be in need, reach out to our Customer Service Department. We're always here to answer any questions or help solve any problems you may have.