Auto Rim ShopReviews of autorimshop.com

This company is the worst, the support is beyond horrible. I purchased rims and TPMS for my daughter’s car, after having them installed the TPMS will not communicate with the vehicle. I have tried to contact their support team and all they say is to take it to a tire shop for assistance. Both tire shops I’ve tried said that their setup tools are not communicating with the TPMS I purchased from the Auto Rim Shop. Their support has now stopped communicating with me. All I can do now is repurchase new TPMS and have them installed. The Auto Rim Shop has the worst customer service I have ever dealt with. Avoid this company.

Brutal experience. Order new wheel skins per their recommended item# (based on the vehicle information I entered). The skins were too small. After a week of trying to get a hold of them, they finally issued an RMA. I sent the skins back, they were received and signed for and I am on the 4th month of waiting for a refund. After being told countless of times that the refund is being issued, I decided to dispute this with my CC company. Also, they state they are an A+ supplier with the BBB, go read the reviews there before purchasing anything from these people. Be careful buying from this firm.

This company is a scam. They charged my credit card and then attempted to charge it an additional four times. Luckily my credit card company stopped those other four. Now they say that they don’t have the rim I ordered. I am having a difficult time trying to get my money back. Please, don’t order from AuotRimShop. Find it somewhere else, somewhere that isn’t a scam.

I purchased by Ebay 2 wheels; i only receive 1 wheel. 5 days laters and i have any kind answer. Better avoid this kind of stores.

I placed an order online with the AutoRimShop. The item didn't match my selection and I called within one minute of placing the order when I realized my mistake. I was on hold for 30 minutes when the line said I would wait 1-3 minutes. I left a voicemail and send an email explaining I made a mistake. I wanted to cancel my current order to buy a MORE EXPENSIVE item. The associate, told me there are no returns and they cannot stop the order nearly five days after I placed the order. If you can take your business elsewhere, do it. The customer support is late and unacceptable. They lost a follow-up order and any future business as a result.

Terrible company terrible service! Took my money and did not tell me they did not have the product. I had to reach out to them. Then management did not help me out. Should have read the reviews

Can’t believe I didn’t check these reviews before purchasing! I never got my rim for my vehicle, I was told to file a claim with UPS. The claim got approved but I have yet to get a hold of anyone at this company at. The few time I was lucky enough to get someone on the phone, they have been rude and unhelpful saying that there was nothing they could do!

I ordered a rim, called and emailed Support for delivery information, no response or product received. I should have checked them out prior to ordering.