Auto Rim ShopReviews of autorimshop.com

Smoke and mirrors Purchased a set of wheels, wheels shipped from different locations, took months to get a matching finish on all four wheels. The young lady in customer service at the time was good to work with. However, In less than a year the finish began to fail under clear coat, I notified company many times before I received a response, however, they've now gone silent??? No customer service at all, Beware!!!!

Stay away, this company is scam, never refund the money even though you did everything as required, no customer service

Stay away from this company. Worst experience ever No customer service. You can call, No one will ever answer, you can leave your name a d number er no one will call you back. They will not refund your money, you must wait for your order to arrive and then put in for a return. Good luck if that happens. There website says it has what you need but is not correct. Just not a reliable business.

I copied and pasted my review!!! My story is exactly the same as all the other ones on here I was ripped off! They sent me the wrong rim and there's no way to get it corrected you call them and it just hangs up on you before getting a busy signal. There's no way to initiate a return When you email them you just get a generic response back and it just goes in circles over and over.

My story is exactly the same as all the other ones on here I was ripped off! They sent me the wrong rim and there's no way to get it corrected you call them and it just hangs up on you before getting a busy signal. There's no way to initiate a return When you email them you just get a generic response back and it just goes in circles over and over. After reading these reviews even if I do get a shipping label I'm not going to send it back because they will not refund your money! I'm better off just trying to sell it to somebody online. Please don't make the same mistake I did avoid this place at all costs it is a dishonest company they are a rip-off a scam artists!

Ordered the wrong color rim arrived within 4 days $174.99 charged to my card. Quickly ordered the correct rim rec’d that rim in 4 days also charged me $ 149.95. The process to get a return shipping label was ridiculous had to email support several times a day believe the phone number to call is just a recorded message than it hangs up. Can never speak to a person. Finally got a return shipping label to return an admittedly took it to UPS pick up location to send back. It was easy since the incorrect rim was never taken out the box to begin with. It’s been gone on 20 days an still no refund as yet. So I’m out 174.95 for a rim I don’t even have. They got a paid for rim back. An get any reply back even regarding the return. This company just ripped us. Don’t mess with these people they aren’t an honest business.

They pretty much fit their product back and I didn't get my refund.. They robbed me

I wish I could put ZERO stars but this system won't allow. SCAM, SCAM, SCAM. I did receive the wheel I ordered but needed to return. I emailed to ask the return policy and told me I had 14 days from receive date. I immediately went to their online system to process the return and from that point on, you get absolute radio silence until it passed the return deadline....then the online system simply says you are no longer eligible for return and again, they refuse to answer emails or phone calls. The phone line just drops your call. I am pretty sure they put my email on block........please read all these reviews before you buy.