AutoRentals.comReviews of autorentals.com

Save yourself time and money and book from somewhere else. They allure in by offering lower price rental on their site when you go to pick up the car the bill becomes double. When you ask why they say read the fine print on the agreement page on their site. Tons of junk add on that are not necessarily and they make u pay for it. Please stay away from them.

I made my reservations over 2 months ago and the day I was suppose to pick up my car I got a text that it was cancelled. Corp USA Car Rental said that auto rental had canceled my reservations AN HOUR before I was supposed to pick up my car!! CRAZY!! Usa car rental said they could not honor the price but they had the same cars available at a higher price. Awful customer service!! I think USA car rental in Miami cancelled the reservation thinking I would rent from them at the higher price since my reservstion was canceled without my knowledge.

My car was booked as one with automatic transmission, but when I came to pick up point, I've been told that car rental company received booking info from autorentals with manual. Trying to contact autorentals I surprisingly found out that they even don't phone number. Awful experience.

I thought it was a great deal, and i reserved it, however I called just to verify that if the mileage was unlimited and if they were going to charge for any other fees. For florida residents you have 50 MILES PER DAY NOT UNLIMITED MILES, BE CAREFUL with this Third party rental, as on the website mentions UNLIMITED MILEAGE for all of their cars rental ..also if you decide to cancel it, there is a fee cancellation $25 and UP... Very disappointed with this autoRental, They should add on the main website that for florida residents are 50 miles per day so People can know, but instead they have it somewhere hide it on the website. READ THEIR RENTAL POLICY and RULES INFORMATION- GEOGRAPHIC before you reserve a car with them... =/

I booked on the site, and until the booking date nobody mentioned that Florida resident are discriminated from other costumers. They stated unlimited mileage, and it is limited for Florida resident: 50 miles/day. Nobody mentioned Florida residents have to pay extra 18-27dollars CDW fee. I even called them, and only at the site they told me this. So I was stuck there, with a 4 years old kid. And they calmly said they don't care what was on the reservation website, this is their company policy. Finally their charge would exceed the big corporations rental fees for the highest category. For an economy. So stay away, use other real comparative websites these guys are misleading!

Reserved a car weeks ago just to learn when I picked up my car at the pick up time that they overbooked and had no car for me. Their agent told me I would get a car from another company that would match my rate. But when the other company found out they had no car that would match "E-Z Rent-A-Car" (autorentals.com used for my booking) refused to make it right for me and asked me to pay a higher price at the other company to get a car. "E-Z Rent-A-Car" agent suggested alternatively I could wait 3 hours for a possible car return. So - RENT CARS from autorentals.com and "E-Z Rent-A-Car" AT YOUR OWN RISK. They did not tell you this upfront until you found out the hard way. You don't know if you would get a car as they overbook to secure their revenue AT YOUR RISK AND EXPENSE. What if other companies that they send their customers to in similar situation happen to be out of cars? I wouid have been stranded in a new city or force to book a car from other company on the spot at a very high price. I ended up paying the extra out of my pocket as I had no choice. *** WATCH OUT AUTORENTALS.COM and "E-Z Rent-A-Car" ***. P.S. My "E-Z Rent-A-Car" confirmation # is WEZ00C1CD6EZ