Auto Parts WarehouseOur catalog includes a wide range of over 550,000 discounted car parts and auto accessories from different aftermarket manufacturers to fit all vehicle makes and models.
Auto Parts Warehouse (autopartswarehouse.com) has 301 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Auto Parts & Wheels · Concord, California
Excellent
Auto Parts & Wheels · Petaluma, California
Excellent
Auto Parts & Wheels · Redondo Beach, California
Excellent
Auto Parts & Wheels · ELK GROVE, California
Excellent
301 approved reviews, newest moderated first
Master Dan P.
I give them 0 Stars They really suck. It took weeks for the wrong parts to get here and then they told me that they are not the wrong parts. Avoid at all cost way bad customer service
Response from Auto Parts WarehouseSep 23, 2018
Hi Dan, We appreciate your feedback, and we apologize for the inconvenience that it caused you. Please provide us with the order information so that we can have this investigated and take necessary actions.
Steve
Should have learned my lesson the first time, after I ordered a part for a 2000 Porsche that did not fit my vehicle. Most annoying and complicated return process ever that almost required an act of Congress. This time the front and rear EBC rotors listed on their website that indicates 100% guarantee that they would fit my Subaru Legacy vehicle did not fit at all. Mechanic nearly died laughing at how small they were and also verified information on their website. Now I am out $170.00 as they refuse to allow a return. Actually tried to pawn me off to the warranty department, as if something was defective, which was not the case. Very poor customer service andI now know why they have such a short 30 day window to return parts. SHAME ON YOUR APW!!!! Reason of review: Return, Exchange or Cancellation Policy.
Response from Auto Parts WarehouseAug 23, 2018
Hi Steve, We are really sorry to hear that you received incorrect items from us. We would like to get addressed with you and get it resolved. Please kindly provide us with the order information so we proceed with the investigation and take necessary actions. Thank you.
Angel
I've made several purchases from Auto Parts Warehouse and never an issue. Good pricing, customer service and timely shipments. However, their billing policy is not one I can get on board with. on my last order, the total amount was debited from my account (or put on hold, as customer service says) to confirm sufficient funding. Parts are shipped from various warehouses and each warehouse debited the cost of whatever part it was shipping. To date, they debited my account 6 times. Meanwhile, the amount placed on hold is still unavailable to me. Customer service says the hold was released, my bank says otherwise. My money is being held hostage until the entire order is shipped. My account is very well funded, so I'm not concerned. I can't condone this practice and will be returning the parts has they arrive and will no longer patronize Auto Parts Warehouse. This policy may affect those on a tight budget and unable to have funds frozen for any amount of time.
Rosemary A.
They had the parts we needed, at what seemed reasonable prices and they arrived on time. I would shop here again.
Luis C.
Since I’ve been ordering from Auto parts warehouse I have no problems and I found these parts cheaper with Auto parts warehouse fair price
Mary M.
We've had a couple problems with duplicate orders, but customer service has been fantastic.
Greg M.
Very happy with the parts and service. Parts are as they should be and on time. Thanks
Joe C.
Great parts availability, prices are terrific and service is outstanding. I would like to see an upgrade of delivery services to receive orders in more promptly or less of a time in receiving orders.