Auto Parts WarehouseReviews of autopartswarehouse.com

I ordered a tail light cover for a 91 Toy truck which I thought was coming UPS- it turned out to be USPS. When I finally got it there was no receipt inside the box. So i went back to my original order and was stonewalled there. I replied to them that I hadn't received reciet and got a " message NOT delivered" What are these guys? A bunch of Jr. High junkyard bums?

I tried to buy a CAPA hood for my daughters Honda civic - Looked to be a good price - Said it was in stock when I ordered it at their online website - only to get an email two days later it was out of stock. So, I called - ; The customer service rep XT4002 was very nice - she said there were 23 in stock, so i ordered it on the phone and used some APW points - not bad. Problem was I checked my email two days later - no receipt , so i called again - rep said it was out of stock..Complete waste of 6 days for me and my daughter cant drive her car without a hood. Ordered on ebay - BOO APW

AS a constant customer I Purchased a finder for my 2016 Toyota highlander that was not directfit. I was refunded $135 but $25 was taking out of my refund because of so call discount. The $25 was not a discount but the money I earned through several purchases. It cost me $1000 dollars to paint the car. Who's going to give me that money back?

Great prices but you better be ready to wait a long time on your parts. I ordered parts 8 days ago. They said they'd ship out in 1-2 days. NOT TRUE! They didn't ship for 5 days. Had I known it was going to take twice as long I would have ordered from someone else. I'm supposed to get the order end of day tomorrow. That's NINE days to get my parts. ***so they reply that someone is "helping me." It doesn't matter - this company flat out lies that they'll ship parts in 1-2 days because it takes 2-3x that long. If you can't wait for 2 weeks to get your parts don't order from Auto Parts Warehouse. The only thing good about them is the prices.

Weeks of struggle to get order; Eventually, had to re-order. Customer Service and supervisory personnel unresponsive. A very frustrating experience. e c

Do not trust this business I wont ever use them again. I ordered the O2 sensors with the extra price so that I could do a direct connect. Surprise surprise, WRONG ADAPTER ! I had to very carefully solder the old fittings in place also using heat shrink and tape. I then put the sensors on, cleared the error code, repeatedly, and you guessed it still have the dreaded PO135 error code. I wasn't going to send the sensors back, Hell it took ten days to get them! And that was supposed to be the fast delivery ! I doubt I will use this service again !

I've ordered 2 parts for my Buick. 1 was the wrong year part. The other was broken when I got it. So neither worked out.

My recent order started off well. I ordered my EGR Valve early Thursday morning, and paid to have it overnighted so that I could receive it by the weekend and change the part out. I began tracking my order and the following day my part still had not shipped. I did not to receive my overnight package until 4 days later on Monday which ruined my plans to change it over the weekend. They realized that the error was on their end and refunded my order. I spent my Monday evening removing my EGR Valve only to find out that I received the incorrect part. Now I was at a loss. I had to special order and overnight the part from my local autopart store so that I would not have to miss more than one unplanned day of work to install the new part. Upon trying to do a return with customer service they wanted to charge me a a restocking fee and I would be responsible to pay for shipping as well. I felt this was uncalled for since it was an error on the website as I input all of my vehicle information correctly. They said that I sent a link for them to view which clearly showed that the website guided me to purchase the incorrect part. after a 20 minute delay they came back and said that the website said it would not fit my vehicle, which it did not say previously, and now to my surprise the website now correctly guided me to the correct part when inputting my vehicle information. After 45 minute of dealing with customer service they agreed to waive the restocking fee and would not be willing to to pay for shipping. In the end I feel that they should have taken care of their website error and not blamed me and wasted over an hour of my time trying to process a return. I will not be shopping here again, and would suggest that you find a better online retailer for your auto part purchase.