Automotive Equipment SpecialistsLooking for automotive shop equipment? Here at Automotive Equipment Specialists, we have helped the auto industry for years. Give us a call today to learn more.
Automotive Equipment Specialists (automotiveequipmentspecialists.com) has 589 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 25 reviews with 4 stars · Clear filters
Linn A.
Stayed in complete contact with us during the process from order to delivery. Delivery was on time and one if the nicest man. I definitely will order again. Thanks to everyone who had a hand in the process.
Response from Automotive Equipment SpecialistsMay 18, 2020
Linn, Glad you had a great experience with us. Please let us know how we can make your next purchase a 5-star experience. Thank you for your business!
alfred G.
very pleasant to deal with honest and reliable will no doubt buy from them again I've purchased a 10k car lift and motorcycle lift.
Response from Automotive Equipment SpecialistsMar 31, 2020
Alfred, We look forward to working with you again! Please let us know if there is anything else you need or how we can better assist you next time so that you receive 5-star experience! Thank you for your business.
John B.
I ask the item being ship would be place in back under carport. I was informed the item that was ship would be sign at deliever. It was left in the rain and on my front porch. I know it is not the companies fault bit wanted to inform that a $1400 plus scanner was not signed and left in the ipen. However i did recieve the unit and love it. Thanks
Response from Automotive Equipment SpecialistsJan 14, 2020
Hello John, Thank you for your business! We're glad you love the unit! We did note on the order for UPS to leave the item under the carport near your garage. Unfortunately, we are not in control of where the carrier leaves your shipment. If you would like to contact UPS (your carrier for this shipment) to inform them about your experience, you can call their customer service line at 1-800-742-5877 or you can email them via this link: https://www.ups.com/upsemail/input?loc=en_US
R Turner,. G.
This product delivery was on time this product is remarkable this will save me a whole bunch of money along with making money in a couple months from now I'm going to order another one what model I don't know but I'm definitely getting another one thank you
Response from Automotive Equipment SpecialistsJun 27, 2019
Hello, thank you so much for your review. When you are ready to purchase more equipment, just call us up :) thank you.
Juan O.
Got scanner right away, haven’t use it yet, the complaint I have is that the ups deliver service just left it in the front yard without anybody signing for it, it’s an expensive scanner for it to be left like that.
Response from Automotive Equipment SpecialistsJun 27, 2019
Hello Juan, we apologize you had a bad experience with the freight company. We put signature Required on all scanners. Thank you for your review.
Honey Hill F.
AE gave me a "guaranteed" delivery price. Within a few hours of receiving my order they upped the delivery price more than a third. I received the lift exactly when it was anticipated. I raised my earlier review based on looking the product over. Looks like good quality. Because of the manner in which it must be unloaded, I would recommend automotive equipment warn the buyer to have a minimum of 4000 pound loader or skid steer to unload the lift. With pallet forks. The length gives the 2400 lbs a fulcrum type advantage against the load. Our unit easily lifts 3000 lbs but getting it out of the trailer was interesting..
Response from Automotive Equipment SpecialistsApr 30, 2019
Hello Keith, We have it stated in the description "ADDITIONAL FEES MAY APPLY FOR SHIPPING BASED ON ORDER DETAILS- CALL FOR BEST SHIPPING QUOTE". When you placed the order on the website, we check your address, and shipping cost. We explained that you are in a rural area, and the shipping for us is almost double. We charged you only a portion of that. Keith all we made was $70 on your order. We called you minutes after you placed the order, not hours before the delivery. Please give us a call if you have anymore concerns at 747-283-1197. Thank you
KEITH K.
Very responsive. Some parts were missing upon shipment which they took care of and re shipped without us even knowing it.
Response from Automotive Equipment SpecialistsApr 25, 2019
Hello , thank you for your feedback. Customer service is very important to us.
Douglas L.
When I inquired about the time of shipping the answer I was given made me feel like I was supposed to be grateful to them for the free shipping. Many companies offer that and I didn’t need the sarcastic answer.