WS
Is there anything I can do ?????
I like all the others have lost an unimaginable amount of money with this company. Is there anything I can do to recoup ? Has anyone had any success ? Down 55k

Notice of Business Assignment & TransitionEffective April 1st, 2025, ARC Automation LLC has formally assigned all active client contracts, operational responsibilities, and support services to American Wholesalers LLC (AWL).This assignment includes:• All eCommerce service agreements• Performance, subscription, profit share, payment and billing obligations• Client onboarding, fulfillment, and support operations• Marketing materials, case studies, and performance claimsAWL previously served as ARC Automation’s fulfillment contractor and was the original provider of client case studies, service delivery, and marketing substantiation materials. As such, AWL has assumed full responsibility for ongoing service delivery, regulatory compliance, and any marketing-related inquiries or obligations.Support & Contact InformationPlease direct all contract or service related inquiries to the new operations team at: [email protected] Automation LLC no longer operates independently and has fully transferred its business operations and obligations under the assigned agreements.This notice is posted in accordance with ARC Automation’s commitment to transparent business practices and regulatory compliance, including relevant provisions of the Federal Trade Commission Act.Assignment & Service Notice Disclosure:https://docs.google.com/document/d/10gOdaVd2y9FDCWKY1BQF0j0RWZkg6vYCrXae-Nc8Au8/edit?tab=t.0#heading=h.vxtqrpyg151d
Automated Retail Commerce (automatedretailcommerce.com) has 43 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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IT & Communication · Spring Valley, California
Excellent

IT & Communication · San Francisco, California
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IT & Communication · San Francisco, California
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IT & Communication · Los Angeles, California
Excellent
43 approved reviews, newest moderated first
WS
I like all the others have lost an unimaginable amount of money with this company. Is there anything I can do to recoup ? Has anyone had any success ? Down 55k
Marge P.
Product was FAKE! And I had to file a dispute to even get it! Very unhappy
Reaz A.
Buyer beware. Please do your due diligence before paying any upfront fee. In my opinion, this company shows multiple red flags, including unclear business information, very high upfront fees, and claims that should be independently verified before anyone sends money. If a company claims they can get brand approvals or LOAs from major brands, verify directly with the brand using official contact information before paying. FTC consumer guidance recommends independently verifying who you’re dealing with and being cautious of impersonation/deceptive claims. () Based on my experience, I would not recommend moving forward without full verification. RUN.
Jerrica A.
Horrible, waste of my money. Do yourself a favor and run! They stayed with all the products they purchased for my store on Amazon after I told them it was not working out for me after not making much profit. Left me in debt on my AMEX card. I cannot reach out to anyone, all phons are disconnected and cannot reach anyone that I had prior contact info for to resolve the matter on getting my products that was purchased with my Amex card back. RUN! DO NOT Go in business with these ppl.
Kevin M.
Gave it one star because there isn’t an option to rate it lower. DO NOT DEAL WITH ARC or American Wholesalers in Santa Ana. Like all the other reviews, I had the same experience. The Amazon store they set up was suspended because American Wholesalers didn’t have a wholesale agreement to sell the products they put in my store. The manufacturer sent me a stop notice when they saw their product on my store. I immediately contacted Mario Avino at AWS. He told me not to worry and kept the products in my inventory. My account was suspended and ultimately deactivated with thousands of dollars worth of inventory at the Amazon warehouse. Once an account is suspended you can’t do anything from seller central so Amazon has charged me thousands of dollars for storage of my product. No matter how many times I complain via Slack or showing up at their office on Lyon Street in Santa Ana, all they do is have their “dispute expert” in some other country periodically file a dispute letter. ZERO progress since suspension. Once your Amazon account is suspended, they “make good” by sending you over to Louie who is their resident WalMart “expert”. You get to deal with his condescending and passive attitude while he does you a favor and sets up a WalMart store where you resell Home Depot products which is a clear violation of WalMarts terms. So after losing money and getting suspended for violating their terms and conditions, they blame a Walmart software upgrade for the suspension and say the only way to get back in the game is create new Amazon and Walmart stores and start buying more inventory. I finally cancelled my business credit card and today I get a message saying they can’t continue filing appeals unless I give them a current payment method. When I said no, they sent me a termination letter and will no longer be supporting me. Avoid Robert, Jhon, Mario, and Louie unless you like being ripped off.
Corey
This entire scheme is built to help Automated Retail Commerce build additional selling channels to sell American Wholesalers products. They are owned by the same people and their products get routinely flagged by Amazon. My account got shutdown less than a year after launch and am losing $50 - 60,000.
Franbeau B.
Just like many of the reviews before mine, the service offer made by the people behind Automated Retail Commerce was misleading. What worse is they closed down just before my 2-year guarantee policy. Imagine that, paying $35,000 with a 2-year profit guarantee but they close down right before it. While it's true they built me an Amazon and Walmart store, both of them got suspended because Automated Retail Commerce used e-commerce methods against their terms of service. For Amazon, they said they secured Brand Authorizations for well-known brands. But then Amazon suspended my store because we lacked proper documentation and invoices for the products we sold. For Walmart, they said selling products from Home Depot on Walmart is fine because everyone is doing it but after further review that was also against Walmart's terms of service. I have a lot more information to share but this is better used filing with the California AG. If you have been scammed by ARC I would do the same. Keep in mind Automated Retail Commerce, LLC is based in Florida so I filed a complaint against American Wholesalers LLC which is based in CA. I mentioned that both companies are connected with AW being the supplier and now the responsibile party after ARF closed.
Joe M.
Absolutely a scam. Louie Diaz is a direct player is the ponzi Skeme. Lots of screenshots to prove they are fraudulent. Pursuing Legal Action in every form. Reporting to the BBB @ FTC & Detroit Bar Association etc… for ARC & also for American Wholesalers which they just try to shift the liability over to this new company. Proof of all of this.