Autographia Reviews | Read Customer Reviews of autographia.com

Autographia Reviews | Read Customer Reviews of autographia.com

Autographia reviews

Showing 7 reviews with 1 star · Clear filters

Thomas V.
Mar 9, 2025
I bought something that was…
I bought something that was accidentally listed for way less than it’s worth and they caught it and said they couldn’t find the item. Everything else is overpriced.
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Chaney N.
Oct 4, 2024
Item not as described and damaged
Item not as described and damaged
Response from AutographiaOct 7, 2024
Hello, we are happy to assist you to rectify any issue with your order. Please make sure to email our support as we had no contact to know there was any issue with your order. We always put customer satisfaction first and are happy to help.
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Brent S.
Feb 25, 2024
They sent the wrong item
I was sent the wrong item. I accepted a partial refund. I doubt I will buy from this seller again. After posting the above, Autographia replied. Nothing I posted is false and Autographia’s reply only confirms what I wrote. I’m not going to be bullied or intimidated into changing my review. But now Autographia has removed any doubt and convinced me not buy from it again.
Response from AutographiaFeb 25, 2024
Hey Brent, as you know we communicated back about this issue as soon as we heard and did the best we could to make up for a stocking mistake here. We offered a full return of course but settled on a significant refund back to you and to keep the replacement item which we thought was fair and satisfactory for you. Please let me know if I can assist further, we will do all we can to increase our satisfaction level for you. Thanks!
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Ian K.
Jan 15, 2024
Never received my order
Never received my order
Response from AutographiaJan 15, 2024
Hey Ian, there was a FedEx issue with your order, please respond to our emails or send us a message, [email protected]. We were trying to contact you about this and would love to make it right for you, thanks!
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Jason E.
Apr 12, 2023
I never received my item I ordered…
I never received my item I ordered months ago
Response from AutographiaApr 12, 2023
Hello Jason..if possible, we just reached out to you via email. We have had no contact with you so had no idea there was an issue with your order. We would love to make this right for you and look forward to hearing back.
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Tanaha H.
Jan 3, 2023
Couldnt reach customer service and the…
Couldnt reach customer service and the guitar was a cheap guitar - it was not worth what we paid.
Response from AutographiaJan 3, 2023
Hello, we would love to get in contact to resolve your issue. We have reached out via phone and email, thanks!
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Theron G.
Oct 26, 2022
I placed an order on September 28th my…
I placed an order on September 28th my credit card was charged. I never received my order a confirmation email or any further information.
Response from AutographiaNov 2, 2022
Due to a fedex shipping delay this item was delivered to the customer one day after this review was left. We have reached out multiple times however this buyer has been unresponsive.
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