AutofullReviews of autofull.com

I treated myself to the AutoFull M6. And everything worked perfectly at first. Unfortunately, the electronics failed. Neither the massage nor the heating or cooling functions worked anymore. When I contacted support and clarified a few things, they told me it would take 70 days to manufacture the replacement parts. Well, that's quite a long time, but as a engineer myself, I understand that some manufacturing processes take that long, especially when they already have other products in production. So, after 70 days, I contacted them again for a quick update. Well, they said it wasn't possible to manufacture the replacement part; apparently, older versions are no longer being made, and since the chair is an older version, it's probably no longer in production… Well, I think they could have known that earlier. But whatever, because the alternative offer was more than generous. They offered me a base for the AutoFull M6 2.0 from their display models. It would be sent to me, is compatible with the other parts, and I could use it. I gladly accepted this offer, and what I found absolutely amazing was the delivery time. I woke up to an email saying they had shipped the replacement part. I was thrilled and expected it within the next few days… Well, it arrived that same afternoon! I've never experienced such fast delivery from any company before. I installed the replacement part in the chair, and everything works perfectly. Thank you for the fantastic support. I will definitely buy from you again when I need something new!

I had my chair for over a year now, came fast, hassle free. Recently the heating, cooling, massage stopped working and ive contacted support as I still have warranty. Roxie replied same day asked for some troubleshooting videos which I've sent. We reached the conclusion that something is wrong with the cushion and they sent me a brand new one the following week. I for one had a great experience with their support team namely Roxie. Thanks again for your help.

Prompt customer support, the chair doesn't have the massage as I thought that was overkill. Functionality wise its perfect everything I need.

The delivery was earlier than expected and the chair feels well made so far.(1 month in use). All the features work very nicely. Also had a chat with a very nice and helpful support. :)

Great Service and Excellent Support. Replacement of my broken chair worked without problems

We bought 2 gaming chairs, the Autofull M6 Ultra+ 2.0 and they did exceed our expectations a lot. They are very easy to put together and install everything. The quality is 10/10 and they are very comfy. Everything works smoothly and they even have a battery you can charge seperately so the chair doesnt need to be plugged in 24/7 with a cable which is a huge benefit to us. We hope it will stay long because we are really enjoying our game nights. The customer service is amazing they are really proactive when it comes to having a look where the delivery was and they replied so friendly and fast like nowhere else. We already recommanded this product to all our friends! Keep going

Je recommande fortement, en effet les produits sont de grande qualité et le service client est top, j’avais diverse question et l’ont m’a guidé afin que je fasse le bon choix et le bon achats, de plus j’ai également eux un suivis de produits malgré les un ans passés ou le support m’a échangé un accoudoir gratuitement et rapidement sans problème malgré la date d’achat de plus d’un an. Un suivis est fait avec le même conseiller et les réponses sont rapides. Ma chaises est superbe et je ne changerais que pour prendre le modèle au dessus en restant chez AutoFull.

Fast delivery and the chair really fits Perfect for me. The best chair so far for me!