Automatic Door and HardwareAutomatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Automatic Door and Hardware (autodoorandhardware.com) has 312 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing312 approved reviews, newest moderated first
WELCOME
Door closer It broken down in 8 years.
Response from Automatic Door and HardwareJul 9, 2018
Hello, We are sorry to hear that your door closer broke down. Could you please provide your order number, and we can get a warranted replacement door closer out to you asap. Thank you for your business, Automatic Door and Hardware Team
Nicholas
Needed a door threshold asap. Got it next day no hassle good price
tom
Easy order process. Hope parts come quickly!
Paul
Product was good quality and shipping was quick.
Jim P.
Product is high quality (door hinges). Delivery was excellent. Biggest challenge was making a selection. Door hinges are door hinges - right? No. Lots to decide. I think that the website could have been a bit more helpful. Plenty of hinge info, bit not so much on which hinges best fit a particular door install - in my case a cedar screen/glass door weighing about 40 lbs. Once selection was made, though, all went well.
Joseph
You cancelled my order. Never even calked or emailed that there was an issue with order. All i get is tons of emails from you every day.
Response from Automatic Door and HardwareJul 9, 2018
Hi Joseph, I am sorry you feel this way. We sent you an email and voicemail regarding the product you purchased being discontinued. We do have compatible replacements available. Please contact customer service and we will do our best to help you. Thank you, Automatic Door and Hardware Team
R.B.
Amazingly rapid delivery of my window!
John
Ordered a door stop that bolts to top of the door. Within the second week of having it a plate that holds the piece to the door frame broke. I emailed the customer support email TWICE in two different weeks and never received a response. I did not want a return, I just wanted a new plate. Update: The response given by the company is completely false. NO responses were sent to my emails and it is a little hard to see or know something has been installed wrong when you haven't seen the installation nor spoke with anyone about it. To note, the install was done by a maintenance professional with 20+ years as a maintenance director. It was not installed wrong. It is very simple to do.
Response from Automatic Door and HardwareJul 9, 2018
Hi John, We are sorry you feel this way. Please contact customer service immediately and we will ship you out a replacement or refund your order. Thank you for your business! Automatic Door and Hardware Team
