As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.
Auto Claim Specialists (autoclaimspecialists.com) has 381 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
autoclaimspecialists.com
Website
autoclaimspecialists.com
Category
Insurance
Location
Fort Worth, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Had a accident, insurance company instantly low balled me and then I sought the help of ACS from a referral. Went from 26,000 to 34,000 without lifting a finger. Amazing work. And overall it was painless and quick which will make me refer them to friends and family.
Response from Auto Claim SpecialistsFeb 16, 2019
Thank You Mr. Henry for taking time to issue us a review. We appreciate you business. If we can assist in the future please call on us.
Sincerely,
Robert L. McDorman
CO
Celestine O.
How can this be? Gap on top of Gap!
On July 12, 2018, Geico Insurance deemed my Volvo a Total Loss and tendered a settlement of $1,710.29 after deductible to my Credit Union. The payoff at the Credit Union was $11,285.05 at the time of the accident. I had purchased GAP protection from the Credit Union at the point of purchase, so I was not concerned with the balance due to the Credit Union of $9,443.12 after the Geico Settlement of $1,710.29. At the close of the GAP claim, the benefit was $4,715.04 leaving me with a balance due of $4,720.13. My Credit Union informed me this remaining unsecured balance was due immediately. How can this be? I had GAP protection. I contacted Auto Claim Specialists for help and asked them to review the Geico settlement and the GAP benefit. Auto Claim Specialists uncovered Geico had undervalued my settlement by over 200%. Today I paid off my remaining balance due to the Credit Union and deposited an additional $4,494.27 from the revised settlements. Thank You Auto Claim Specialists for showing Geico their liability was not only the GAP shortfall of $4,720.13 but an additional $5,802.19 liability from a prior accident. I will definitely send people who need this kind of assistance your way! Robert worked day and night to get me this successful result and is "The Guy." You will not be disappointed.
Response from Auto Claim SpecialistsFeb 4, 2019
Thank You Ms. Otuoro for taking the time to issue us a review. Your unfortunate situation occurs often in our office. In any lose situation such as yours, the primary carrier should always be held accountable for their share of the liability prior to filing a GAP Benefit. Most individuals in your situation are not aware they have options to contest the proposed settlement and left with a deficient balance to their lender. We Thank You again for allowing us to insure you were made whole for your lose. We hope you never need us again. However, if the unfortunate arises please call on us.
Sincerely,
Robert L. McDorman
CS
Chuck S.
Vehicle Total Loss - Robert to the Rescue!
My insurance company declared my vehicle a total loss, and I was unsure of how to proceed to make sure I didn't wind up with a bad situation. Robert responded immediately and spent a significant amount of time reviewing my situation, advising me and answering my questions. His patient expertise gave me complete peace of mind in securing a favorable settlement with my insurance company for my hit and run claim. I can't recommend his services highly enough and will refer everyone I can to him going forward.
Response from Auto Claim SpecialistsFeb 1, 2019
Thank You Mr. Siegel for taking time to issue us a review. We cherish our clients and their input we receive. I hope you never need us again. However, if the unfortunate situation arises, please call on us to assist you and your family.
Sincerely,
Robert L. McDorman
FS
Francis S.
Highly recommended
Auto claim specialist is very prompt, responsible and professional.
They did what they promised.
Definitely I will recommend to all my relatives and friends.
Response from Auto Claim SpecialistsJan 25, 2019
Thank You Ms. See for taking time to issue us a review. We appreciate your business.
Sincerely,
Robert L. McDorman
BG
Barbara G.
My brother recommended Auto claim…
My brother recommended Auto claim Specialist after our truck was stolen/recovered and State Farm was trying to low-ball us on the value. My husband and I spoke directly to Mike McDorman about the issue. He immediately got on top of it and resolved the situation quickly. He got more than the original SF offer and now we have the money to actually fix the truck. Mike was wonderful, very nice, very knowledgeable and took care of us as if he were taking care of his own family. We greatly appreciate him!!!
Response from Auto Claim SpecialistsJan 24, 2019
Thank You so much for taking time to issue us a review. We appreciate your business.
Sincerely,
Robert L. McDorman
DN
Dr. Nancy Ellis A.
Robert McDorland was extremely helpful…
Robert McDorland was extremely helpful and encouraging. He is a good man and I am thankful for all he was able to do get a better settlement on my car.
Response from Auto Claim SpecialistsJan 24, 2019
Thank You so much for taking time to issue us a review. We appreciate your business.
Sincerely,
Robert L. McDorman
MA
Mr. Alan M.
Very professional
Very professional, efficient and effective. Netted me another $1400 on the settlement value of my vehicle after their fees! I highly recommend this firm if you are dealing with a total loss of your vehicle!
Response from Auto Claim SpecialistsJan 24, 2019
Thank You so much for taking time to issue us a review. We appreciate your business.
Sincerely,
Robert L. McDorman
MK
Mr. Kantilal P.
Excellent Service
Mr. Robert McDorman with Auto Claim Specialists has helped us with our total loss vehicle claims with our insurance company. He has helped us getting the fair and correct values of our lost vehicles three different times.
I would recommend Auto Claim Specialists to all my friends and family if needs arise in the future.
Thank you,
Kantilal Patel
Response from Auto Claim SpecialistsJan 24, 2019
Thank You so much for taking time to issue us a review. We appreciate your business.
Sincerely,
Robert L. McDorman