Auto Claim SpecialistsReviews of autoclaimspecialists.com

Our diminished value claim was received by Lawrence. He quickly responded to our call, thoroughly explained the process, was truly compassionate and understanding of our accident. There was an immediate response to any calls or emails. As for all staff that handled our loss, THUMBS UP!! Everyone did a great job and treated us with dignity and respect. Truly a company with integrity!

Robert is positively amazing. He responded to our appeal immediately. All his communications were thorough, honest and unfailingly polite. He got back to us so quickly with the information we were able to present to our insurance company to increase our payout from our total loss, and while he could not help us professionally, he gave us great pointers in helping resolve our claim. I would recommend him to anyone and would use him again without a second thought.

Robert McDorman was a great help in my time of need. He was very timely in his response from emails to texts and calls. If ever in Need again he will be the one I call.

We were _very_ fortunate to be referred to Robert McDorman at Auto Claims Specialists after our car was deemed a total loss by the at fault driver's ins company MetLife. They offered a remarkably low, very bad faith, value as the pay out. Robert walked us thru -and educated us- on how to refile the claim w/ my ins company Allstate and then we could use the "appraisal clause" if they also came back low. The claim was still "at fault accept liability" w/ MetLife so not a hit on my insurance and my insurance would settle up w/ MetLife. We filed, they came back low (they use same horrible appraisal company "CCC One" as Met Life did). Robert quickly worked the appraisal clause and net result was nearly $7000 more. I would have never known any of this and even if I did the knowledge and credentials required, as well as time/effort involved (we were assigned a rookie total loss guy and Robert had to help him understand things). Bottom line well worth the fee, these folks know what they are doing! 5 thousand stars!

James is amazing he works diligently with the insurance company as well as the customer. The communication is excellent they keep you informed in the entire claim process with is a huge plus. I will strongly recommend their services. I was able to get a diminished value claim in which I was not aware I was entitled to receive. Since my insurance company indicated I couldn’t sued my own insurance company which was incorrect. James help me understand the process and they make the process easier. He also listen to my concerns and how I feel after the accident. Thanks you guys are awesome 😎 “ 2017 Chevrolet MalibuPosted November 7, 2018 Our Client was involved in a left rear collision. The at-fault party had Texas Farm Bureau Insurance. The repair estimate required to return our client’s 2017 Chevrolet Malibu back to its Pre-Wreck OEM Cosmetic Condition was $6,329.94. Texas Farm Bureau Insurance paid $2,000.00 to settle the Inherent Diminished Value Claim.

I am so fortunate that I found Robert from Auto Claim Specialists. The insurance company offered me significantly less than what my vehicle was worth and ACS got it increased. Their service was easy to use and Robert answered all of my questions promptly.

Robert and his team are truly amazing. They managed to increase the amount of the settlement the insurance was offering. They made the process so easy. Thank you for all your hard work and dedication

Robert was awesome. He was easy to work with, and always easily accessible. He made the process easy, and made us comfortable with the decision to use a claim specialist to help us get what was deserved and more. He proved the vehicle was not a total loss & was actually able to get more that what we thought. He is very thorough, explaining every step of the way through the process. I would HIGHLY recommend him & his company to anyone.