As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.
Auto Claim Specialists (autoclaimspecialists.com) has 381 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
autoclaimspecialists.com
Website
autoclaimspecialists.com
Category
Insurance
Location
Fort Worth, Texas
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: September 2026.
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James and the entire team truly made my experience stress free and simplified the process. They remained in constant communication along the claim process and were always available and provide quick response to any questions or concerns. I truly appreciate the assistance. Great work, thank you!
Response from Auto Claim SpecialistsAug 24, 2019
Thank You for taking the time to issue us a review. We enjoyed working with you thru this sensitive situation Please let us know if we can help in the future.
Sincerely,
Robert L. McDorman
VI
Vince
Robert and James were shepherds thru…
Robert and James were shepherds thru the maze and confusion of the loss of value claims process. They were upfront and honest on the probability and the amount of the claim as well the time it would take to settle. I would highly recommend them for any auto adjustment claim in any state.
Response from Auto Claim SpecialistsAug 21, 2019
Thank You Sir for taking the time to issue us a review. We enjoyed working with you. I hope you never need us in the future. However, if the unfortunate happens, please call on us.
Sincerely,
Robert L. McDorman
SG
Steven G.
Great experience working with Robert
Robert and Auto Claim Specialist have been fantastic to work with. Our Maserati had some damage under the vehicle from dropping off the shoulder of the road to avoid a tree limb. Geico valued the car way too low and wanted to total it. We wanted to keep the car and have it repaired. Robert got involved and worked to get the appraised value increased $6000 which forced Geico to repair the car and not consider it a total loss. Robert and his staff were easy to work with and were prompt in replying to my emails and phone calls. I would highly recommend using them to anyone who is in a similar situation.
Thank you again for your help,
Steven
Response from Auto Claim SpecialistsAug 17, 2019
Thank You Mr. Gatz for taking time to issue us a review. We appreciate your business and enjoyed working with you. We sincerely hope you never need us in the future. However, if the unfortunate arises, please call on us to help.
Sincerely,
Robert L. McDorman
CW
Christy W.
I cannot say enough good things about…
I cannot say enough good things about Robert McDorman and Auto Claim Specialists. I had purchased a truck with my son and the dealership made sure we had GAP Insurance as well. Well my son had a wreck in the vehicle and it was a total loss. I assumed and did not worry because we had the GAP insurance and was sure everything was going to be taken care of. I received a call from Mr. McDorman one Sunday afternoon because he received a call from the GAP insurance company that the substandard car insurance company my son had, Elephant Insurance Company, had undervalued the vehicle and we still owed a substantial amount. I don't understand how it all worked, but because of the deductions taken, the GAP insurance could allow those and so the GAP company did not pay anything as well. Mr. McDorman went on to explain to me what was going on, and my skeptical self, listened but wasn't sure what to think. Long story short, I listened to him and allowed him to take over and fight for us, and boy was I thankful he did. HE WAS AWESOME!!! Mr. McDorman and Auto Claim Specialists know their business. He was able to make us whole and pay off the lender completely. I cannot thank him and the company for all they did. I HIGHLY, HIGHLY recommend that if you get in the same situation and you get a call from Robert McDorman, you listen and let him fight for you, you will not be sorry.
CW
Response from Auto Claim SpecialistsAug 17, 2019
Thank You Ms. Welch for taking time to issue us a review. We enjoyed working with you and your family. Your situation is very common and few know they have options of relief in their insurance policy. The Elephant Insurance settlement increase of $5,362 not only paid off your $3,408 loan balance but gave you an additional $1,953 to use as a down payment on a new vehicle. We are licensed in 20 different states and our average Total Loss settlement increase is 29%. Thank You again for trusting in us to assist you with this sensitive situation. If we can ever be of help in the future please call on us.
Sincerely,
Robert L. McDorman
AG
Anna G.
Amazingly Unique!!
Auto Claim Specialist provides an AMAZINGLY UNIQUE service. I had never heard of being able to negotiate a higher value on our families vehicle which was totaled in an accident. They were able to negotiate a higher payout with very minimal effort from us as the customer. I will recommend them to others!!
Response from Auto Claim SpecialistsAug 16, 2019
Thank You very much for taking time to issue us a review. We enjoyed working for you and your family. We hope you never need us in the future. However, if the unfortunate happens, please call on us. Thank You again for your business and support.
Sincerely,
Robert L. McDorman
ML
Mr. Luke H.
I'm very pleased with Auto Claim…
I'm very pleased with Auto Claim Specialists service. I would definitely recommend them to anyone who's having trouble with there insurance company.
Response from Auto Claim SpecialistsAug 7, 2019
Thank You Mr. Hardy for taking time to issue us a review. We appreciate your business.
Sincerely,
Robert L. McDorman
LO
Lois
Happy Ending
Last December my daughter had the misfortune of having an accident in her first car, a used 2017 Toyota Corrolla, she had only been driving the car for about 45 days, only to find out what seemed like a minor accident turned into a TOTAL LOSS on her vehicle, needless to say we weren’t happy about this, but felt relieved that we had covered all of the bases on insurance with AAA INSURANCE and GAP INSURANCE.
After the AAA adjuster had finish his evaluation of the cars damages he gave us a figure of $12,000 (not actual figure)on the vehicle though it was actually worth about $15,500, UNKNOWLINGLY I EXCEPTED THIS LOWBALL OFFER, I had never had a TOTAL LOSS on a vehicle and I was naive to believe AAA WAS BEING TOTALLY HONEST WITH ME. They informed me the Gap insurance would cover the remaining balance and $000 out the car loan. Well need I say that’s not how it turned out, after the Gap insurance paid their honest amount it left us holding the bag for about $1,600, I contacted Gary with the Foresight group to inquire why this was happening. Gary was kind enough to inform me that the actual car value had been deflated by about $3000+ which was causing the overage. He was kind enough to give me Robert Mc Dorman’s name with Auto claims Specialists, Robert stepped in and took control of the situation, AAA tried to run me off by procrastinating and running me around in circles to get the information Robert had requested I get from them, and with a lot patience and perseverance (it took about a month or more for AAA to give us the requested information), once I got the necessary documentation to Robert it was all
Smooth sailing!! Roberts expertise, professionalism and just sheer knowledge of the industry had AAA quaking in their boots, I was getting calls from AAA where as before they were ignoring my calls, long story short, Robert helped my daughter Diana and I recoup $3,200.00 that AAA INSURANCE had planned to cheat us out of. If you’re in a situation like this please contact Robert McDorman and let him work his magic for you. I am so thankful we learned of his invaluable service, what started off as a hopeless situation turned out to be a big win for my daughter and I, we are forever grateful for all of Roberts help and considerable kindness. Thanks to Roberts expertise in the insurance industry my daughter Diana is now driving a brand new 2020 Toyota Corolla and feeling blessed that we had the good fortune to have Robert with Auto Claims Specialist fighting the giant for us, we cant thank him enough !!!
Response from Auto Claim SpecialistsAug 2, 2019
Thank you, Lois, for taking time to issue us a review. We assist hundreds of clients a month in similar sensitive situations such as yourself. I applaud Mr. Vucekovich for always referring his clients to a Public Insurance Adjuster to help with indemnification issues created by the primary carrier. We work closely with the ForeSight Group and when it comes to their client’s interest, they always do the right thing. I am so thankful for you that ForeSight was your GAP administrator because most GAP companies don't care enough about their clients to investigate available remedies to help them with indemnity issues such as yours. ForeSight is a pioneer in the GAP Provider Industry and is always looking for new ways to service their clients.
The primary carriers have become accustomed to using the GAP Providers to reduce their liability and unjustly transfer their liability to the secondary provider. In each of these instances, the insured or claimant is NOT MADE WHOLE and left with a lagging balance to their lender. It doesn’t have to end like this. As you see the insured has effective policy rights to fight back and be made whole.
We can assist 8 out of 10 clients who provide us with their proposed settlement. Our average Total Loss settlement increase is 29% over the primary carrier’s final settlement offer. As in your situation, you went from filing a GAP claim and having a lagging balance due your lender after the primary carrier settlement and the secondary carrier settlement to having a $1,600 surplus to use as a down payment on your daughter's new car. If you recall, AAA vigorously tried to talk you out of exercising your policy right of contesting their final settlement. The carriers business model is always delay, deny and defend.
Thank you again for taking the time to issue us a review. Your review will give other individuals in your situation the knowledge to ask why, to seek answers and help. Policyholders are not properly informed of their policy rights and areas of relief during their loss evaluation. It is always best to seek the advice of a Public Insurance Adjuster prior to accepting your final settlement. There is never an upfront cost for us to review a potential clients settlement and offer our professional opinion as to the loss settlement. All of our services are on a contingency fee basis. We don’t get paid until the insured gets paid!
Sincerely,
Robert L. McDorman
ML
Missy L.
This company did their part and then…
This company did their part and then some. They handled my situation with quickness, fairness and care. Definitely a far better experience than I expected during this trying time. They were thorough and very up front about each step. I highly recommend them if you ever need assistance navigating claims!!
Response from Auto Claim SpecialistsJul 31, 2019
Thank You Ms. Latham for taking time to issue us a review. We enjoyed working with you.
Sincerely,
Robert L. McDorman