AutoBarnReviews of autobarn.com

My name is Len. I got a Quote from AutoBarn for a head unit for a Toyota Landcruiser 200,they quoted $639 for an Alpine ILX-702D7 Unit a fair price but the wiring was an extra $212 plus $230 to fit it an absolute rip off. I bought a unit from Strathfield Car Radio. A Clarion Head same features as the Alpine unit for $558 with all wiring included. I'm no expert but it was so easy to fit myself, it took 30min, that equates to $460 per hr a big big big rip off,Shame on you AutoBarn

I ordered an expensive Dash Cam on Saturday 21st of August. I hesitated for a moment as I usually buy from Repco, but went a head and did it anyway. No contact for a week!! I wrote a complaint and finally my item was marked as sent.. Only it wasn't. It's now another week and it is still not marked as received by the post office! How can you be so careless with such an expensive item...and into he mean time I am left unprotected while driving. This item was supposedly coming from a physical store in Doncaster.. 40 minutes from here. This has been the absolute pits of service!! Repco are always at the ready to help.. I am so incredibly regretful I didn't stick with the this time.

Today I was served by Charles at Autobarn Camberwell. I purchased a Breathalyser for my son who has just got his P plates. Charles was outstanding in his customer service, product knowledge and positive attitude. Autobarn, he is a credit to your organisation and brand.

TERRIBLE EXPERIENCE with this company! BUYER BEWARE! We made a purchase for a custom mat and when the mat didn't fit, they acknowledged by email that their website had a mistake and asked if I wanted a shipping label to return and purchase other ones. I said just the shipping label as we wouldn't get the correct ones by Christmas and then they refused...even after we sent the VIN as proof that we were correct. We had to pay a lot of return shipping for THEIR mistake and the refund was slower than normal bank processing times. DO NOT SHOP HERE!

False advertising and Poor customer service After I bought wrong rear mirror for my car in store and bad information and help from sellers ,I told the customer service and they did nor solve it and did not return it because I missed the package which was damaged when I was trying to open the pack and they did not returned it or exchanged it.I am very unhappy.

Slow to ship. Slow to respond. Bad quality products. Refunds come with 35% restocking fee.

Failed to honor self price because of a mistake. Assistant manager not helpful. Elizabeth sunday 29.4.18

I ordered batteries for my VW (it has 2). Their website indicated that the batteries were IN STOCK. The response email stated that the batteries would ship the next day. After TWO WEEKS of not getting the batteries or a shipping confirmation, I sent customer service an email. FIVE DAYS LATER, I got a reply, that the batteries were on order and would be shipped when they arrived. THEY DID NOT EVEN HAVE THEM IN STOCK - They ordered them AFTER I bought them (LIARS). Did they offer a credit or compensation for their obvious fraudulent activities? Of course not. Add another week of transit time and it took over 5 weeks to receive batteries that were supposed to be IN STOCK.