AutoBarnReviews of autobarn.com

Some bad reviews I see, well that's not surprising at all.Faulty battery charger boiled my deep cycle batteries f____d them and no form of compensation and was told (LIED TO) there was nothing wrong with the battery charger.I must be some sort of a miracle that the replacement charger that I was given under warranty does not boil the batteries.NOT GOOD NOT GOOD AT ALL.

Thanks to Jordie. He was so helpful at Churchill. I wanted a battery for my Toyota remote and not not did he find it in stock, he replaced it. I found he went out his way to help. Many Thanks Larry

TERRIBLE DAY my car was booked in for stereo fitting at a branch and they wanted half the fitting price on booking but I informed them I would be happy to pay a $100 and the other $400 on job completion After a week I'm called telling me that the installation can't happen on my booking date so they refer me to another branch further away so then they call me 2 to 3 times a week when I call back they don't know who called me or they are not available Finally I take my vehicle to get install done arrive 8 am go back at 3 pm for update on pick up time told come back at 5pm I go back car is parked ready to pick up DVD not playing amp has no power subs not installed after 9 hours then told ran out of time I asked can you finish tomorrow and reply was fitter doesn't work Saturday I will call you next week. SHOCKING on top of this because battery was disconnected my auto stability control light was on which rended it inactive I called rac sorted it out around 7pm still waiting at rear of shop long terrible Day and still charged another $100 for cable on something not working 🤔 NEVER AGAIN

Extremly frustrated!! Took my car in for a reverse camera installation. Installed, informed they had trouble getting the wires through thats why it took all day, job had been pre paid so thanked them and drove away. The camera worked once as I reversed out of their drive way. BTW no reverse lines were set up on the car. Did not work for 7 days after that, took it back in passing i asked why there were no reverse lines like my other car had and was told I would have to 'ask' for that, so i 'asked' (rolling eyes). They inspected it again 3 more hours - told nothing wrong with the install or the camera that the Headset was the problem. I could go back to VW and get an updated headset or have them provide another one at an additional cost, ($1000-$1500),....Aparently the camera worked for them all day right up until 5 mins before I was to pick it up. Completely unsatisfactory explanation of why its not working, told it would work intermittedly and any other work on the car would come at an additional charge. I told them to take the camera out and give me a refund. Response was not out fault no refund for the camera and additional cost to take the camera out!!! VERY UNHAPPY! They did a rubbish job and basically washed their hands of it! I now have a car with a camera that does not work and they are $500 ahead I feel lied to and deceived - I Will NEVER use them again and will continue to tell my story to every person I come across that ever brings up any kind of car issue!!!! DO NOT TRUST this company.

Customer service is as terrible, I brought in my headlight bulb and asked for the exact type with car make and model and instead he gave me an inferior brand and promised it was the exact bulb for my car. Well turns out he gave me the same bulb but a completely different strength and Color of the bulb I asked for. The bulb is cheap but I felt like they were trying to get rid off bulbs “as in scamming” that don’t sell and then say packaging was broken for no refund. Anyways just a warning to other shoppers that these guys aren’t trustworthy so be careful.

Absolutely worst car buying experience in my 60 years! Was promised by salesman Ray to hold the car while I drove nearly 4 EACH WAY to buy the car! When I arrived another customer was test driving it! They then accepted his off BEFORE I even was given the opportunity! Turned out to be a blessing in disguise. While there I overheard a very disgruntled customer who received little to no help or sympathy from Ray. I also noticed oil overspray in engine compartment, damage under front end, both not disclosed AND poor attempt to cover smoked in vehicle with cheap perfume. Manager Sam “apologized” and offered gas I wasted. I have since read this is common practice there. They have successfully kept the stereotype of shady car dealers alive and well. Avoid at all cost. Consider yourself warned!

Is there less than one star. Went to Capalaba store, stood in line while person in front was served, waste of space behind the counter walked away, when he came back, went to serve person looking at item on shelf, even though I was still standing at the counter. Obviously no matter how pathetic your customer service is, you still keep your job.

I spent half an hour with Raj at Autobarn Clayton today, working through an aftermarket hands free car kit installed in a car I recently purchased. He was patient, thorough and explained what needed to happen clearly to me. Then he did some googling and fixed the issue for me. Great work. I've used the team at Autobarn Clayton for a number of issues on different cars and have always had great advice and service. Highly recommended.