Auto-Owners InsuranceReviews of auto-owners.com

We have been with this company for many Many years… too many to count actually because I’ve been with my company for 16 years and we always had them… our business has been operating since 1967. Anyway, one of our tenants died in our apartment and we did not find out until she was late for rent. The damage to the apartment was extensive. I was warned Auto Owners would find a reason to cancel us and they did everything they could to find reason and while I was recovering from major surgery and could not rent apartments AND we were in the middle of remodeling apartments, they canceled due to not enough apartments rented in 2 of our 6 buildings. They would not work with us. That’s fine… we are canceling all our policies with them now for EVERY property we own and that includes ALL our houses and other businesses AND our car insurances. Their loss is another company’s gain. I’d give them zero stars if I could.

Super expensive rates for 2026. Georgia allows them to increase their policies to the max. And when you submit a claim they do their best not to pay for it. I only used them one year because of our agent. But just dropped them and so with the agent. They must be getting a GOOD kickback!

They get two stars on account of actually paying out a claim I had years ago but it was a very small claim and they only gave enough money for materials to do the repairs myself. My biggest grievance is that I always have to go through an insurance agent and there is no way to select what I want on my policy. They also don't offer any discounts for smart devices or security monitoring systems. They just all around are awful and I can't wait to switch to a better company at some point. Paying well over 1k a year for 14 years with one claim that paid out 2k total after the deductible. That's just for the house. The car insurance with the multi policy discount was still also over 1k a year for 14 years and I might have had 2 minor claims. So probably paid them about 30k in 14 years and they still won't lower my insurance rates. I could have done so much with that extra 30k over the years. The least they could have done is lower my freaking rates. Especially since I had all the electrical rewired and updated before I moved in 14 years ago there is little chance of basically anything happening to my house unless a weather anomaly happens.