Austin Natural MattressReviews of austinnaturalmattress.com

I can't recommend Austin Natural Mattress highly enough! Terrific service, fantastic options, compassionate care. I have back issues and mild chemical sensitivities, so finding the right non-toxic mattress within my price range was hugely important and easily could have been stressful. I was so grateful for Steve's expert help and the store's supportive policies. I felt confident they wanted to help me find exactly what I needed.

It was a wonderful experience, thank you! I've been using natural sleep products for over a decade and am fairly well-informed whereas my husband is much less so. We both found it easy to ask questions both detailed and not. Steve really knows his stuff! So knowledgeable and able to convey (in both layman and expert terms) both the natural mattress and non-natural mattress industries. Many thanks!

We bought pillows here , my wife and I really liked it

If you need a mattress or a pillow this is THE place to go. Steve is extremely knowledgeable, friendly, and generous with his time and expertise. Literally couldn’t be happier with my experience here!

Staff and products are amazing. Worth the short drive. I didn’t know it could be this easy and sleep could be this good!

I recently got married and my wife told me that she wakes up each morning with an achy back. I then had no choice but to look for something soon and I was pretty clueless on what to get. I had searched online and heard about latex mattresses being great for people with back issues. The online company I was considering buying from had horrible customer service. After almost 2wks of not getting anywhere with them, I decided to try locally. Austin Natural Mattress was the first company I called and I was happy to find out they carried latex mattresses. When we came to the store later in the week, we met Steve Chandler and he was very patient and pleasant in explaining to us about the differences in mattresses, especially in regards to natural latex. After we explained how sometimes my wife needs firmer or softer, he steered us to the perfect mattress that allowed us to adjust the firmness whenever we want. In addition, we could even adjust different firmness levels on each half of the mattress. At the end of it, we were a bit overwhelmed with all the choices, so told Steve we needed another day to think over what he had shown us. He was very understanding and patient and just wanted us to be happy with whatever we end up with. The next day, we came back and Steve was still as pleasant and patient as ever. We decided to go with the mattress he recommended that allowed us to customize the different firmness levels whenever we would like. However, due to COVID-19, production for the latex mattress had slowed down and it could be several weeks or longer before we get our mattress. Because of the daily discomfort my wife was experiencing, especially with her recent shoulder dislocation & bone fracture, Steve was very empathetic and offered us a loaner mattress to hold us over until our mattress arrives. We were very pleasantly surprised and touched at his kindness. Sure enough, the next day, I got a text that the loaner mattress will be delivered in a couple of days. That is just great customer service that no online store can beat! I am very grateful to Steve because my wife will be very happy to not wake up with an achy back each morning. After all, they say happy wife, happy life!

My husband and I have been searching for several long months for a non-toxic, comfortable and affordable mattress. We found them at Austin Natural Mattress! We've been "swimming" through the big box stores and the myriad of online bed-in-a-box brands, watched countless YouTube videos on latex vs hybrid vs inner coil springs and natural vs organic...it's been a journey to say the least! Austin Natural Mattress came up in my Google search for a natural latex mattress in Texas. Turns out this store doesn't carry anything that is toxic or harmful, giving you a big selection of safe and comfortable mattresses, what a blessing! Store Manager, Bert, was incredibly helpful, courteous, knowledgeable and professional. We truly appreciate everything he's helped us with. We're looking forward to our new Nirvana latex mattresses for ourselves and our son. Additionally, we're starting our next decade-long mattress relationship with adjustable bases! Thank you Bert and Austin Natural Mattress for selling safe, comfortable and affordable mattresses! I'm very thankful to have found you, and have truly enjoyed doing business with you.

Bought this pillow a few years ago and absolutely love it. Buying a second one for my son since he always tries to take mine.