For over 60 years, Allied Universal® has put safety and security first and it starts with our people – a team of highly trained, expert security professionals who have committed to a career where they feel fulfilled … because they help people.As part of our team, you will enjoy...A REWARDING CAREEROPPORTUNITY TO SERVE & PROTECT OTHERSA PLACE WHERE YOU WILL FEEL VALUEDAWARD-WINNING TRAINING TO SUPPORT YOU ALONG THE JOURNEYAllied Universal® takes pride in our promote-from-within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. Explore our offerings at jobs.aus.com, attend a hiring event near you and start your phenomenal career with us today!
Allied Universal® (aus.com) has 113 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
aus.com
Website
aus.com
Category
House Sitting & Security
Location
Santa Ana, California
Listed on Five Star Index
2026
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Most recent review: October 2026.
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This is a joke security guard on the phone texting or sleeping or whatever it is they’re doing except managing the environment and you got to be kidding on vacation or holiday and then in capable of being just regular competent human beings why security guard just a joke
CO
Consumer
Well my experience has been good and…
Well my experience has been good and bad im still an employee august of last year our account manager had us all in for a meeting to quote rally the troops sayin the 7 of us were all we got allied really doesnt know what goes on here his words then telling other co workers were a family we take care of each which is code for ill take off whenever i want and force you guys to work
JM
Jeph M.
Rude lazy powert ripping guards on 2nd…
Rude lazy powert ripping guards on 2nd shift at the whirlpool Amana plant
SS
Smax S.
I felt at ease when checking in with…
I felt at ease when checking in with Mr. Vanlue the Security Officer whom checked us in an escorted us to our destination. Great attitudeand good spirited. Thank you.
SA
Santino A.
I was in Nevada Equal rights commission…
I was in Nevada Equal rights commission ( NERC ) office yesterday and the officer name David Wedner intimidating me and walked me out from the office. He said to me that I know who you are and I have been dealing with you every day. I was like oh wow and I guess it's a tactic placed by NERC to prevent me from going to NERC office regarding my discrimination charges against the Venetian hotel. Since I notice that NERC become an Agent for the Venetian. Everything was cover up including excluded me from the investigations and now the NERC do not want me to go in their office as it's why that officer acted like that. Because, he have the gun and the right to shoot me. Well, no justice for all.
LM
Linda M.
Very very unorganized company
Very very unorganized company, I would have to constantly call them to see when I'll be starting work and my hours. HR sucks they take their sweet as time to get back to you. They hired you and then later they laid you off for some weird reason. They don't pay fair even if you have a license to have a gun they want to pay you little, doesn't make sense.
JY
JY
You do not want to work here. Nope-you do not. Should I hire this company? Should I waste my money? Am I safe with AU....?
Former employee-
The following is how Allied Universal treats their employees. So if you are visiting a site where there are AU employees working or you are keen on hiring AU to keep you site/company safe-THINK TWICE, unless you want the worst of the worst. AU security is a huge behemoth of a corporation and that is it. They do not demand or expect quality of their workers, who they treat like garbage. So just think of what you are getting/hiring.
The one star is actually incorrect it should be presented with a minus sign as well. Here we go, a sample of life at this security company. Coda included. Wait for it!
You start your day getting yelled at and blamed for the previous nights shifts problems. If you rate highly at your job- look out! If ten people in your platoon are "great!", all you need is one person to screw up (on personal phone call, clocking in late, not wearing a hat) and EVERYONE is written up and punished. Result- No breaks, no lunch, benefits are slowly taken away and wiped out. The rest of the day is on your feet for eight hours, but that's the lot (job) of an officer. The work here could be done by a two-by-four in a shirt. You must take endless notes on "nothing" to prove that you are on post. If you do need to report on an issue, safety or otherwise or something goes wrong and you call it in the Caps, Mjr and Lous THEY scream at you. Lots of screaming going on for 8 hours. Did I say 8 hours? Nope- your relief did not come in ( maybe quit or got fired for not wearing a hat) so now you MUST work 12 hours. But that shifts Cap just went home so the next shift Mjr clocks in and does not feel like relieving you. Saaay, that makes it a 16 to to 18 hour shift. They just forget all about you. If you question this process- they yell. Did I mention that the "Client" hates overtime. Yes they do. If you need to go to the bathroom you must go at the time they tell you to. Or in your pants. Then you're written up. Not kidding. AU fired an officer for wetting themselves.
I've learned that the only thing worse than being beaten over the head with a large live fish is the Caps, Majors and Lous at AU. What is far worse than them is the Management. It's easier to find a black hole in your bathtub or a talking unicorn than contacting management. Phone numbers, no way. If you do reach anyone they transfer your to a dead line. No joke. If you do get to talk to your site manager it's half truths or full avoidance. ( I had no idea there was an "under the bed" for my site manager, strange) Or a conversation such as..OFFICER-YOU "I'm having a problem with the not getting paid overtime could you please...help.." ALLIED-U-THEM- "IF YOU DO NOT STOP SCREAMING AND USE A PROFESSIONAL TONE, NO I WILL NOT HELP YOU- NOW SIGN THIS RESIGNATION LETTER FOR - DO NOT EVEN SPEAK TO ME, OFFICER, NO-NO- SIGN THIS RESIGNATION LETTER FOR INSUBORDINATION!!! YOU DO NOT SAY ANYTHING TO ME!!!" Not kidding with the above at all, it actually happened. To myself and other officers.
Workplace culture = Management is UNTOUCHABLE (you have no access to them anyway...) the Caps, Majors and other higher ups are "your" GODS. Officers are replaceable, expendable and the entire Company seems to think that there is a never ending supply of warm bodies. But here is the paradox, you never have a relief from your post and if you do, that officer that is relieving you has just worked a 12 hour shift as well (did I mention that the Client hates OT?) and many people quit on site because they're sick of 12 to 14 hour days and fear the inevitable 20 hour shift.
Vicious cycle that is totally and solely feed by the Managers; they can never hire enough officers to cover the amount of officers that quit or the officers that they fire. That just leave a few officers to perform double to triple the shifts- until they either quit from exhaustion or get sick on post. This is considered "positive accomplishment" by the Captains and Majors and heartily endorsed by Management. That's good business?
I've worked in security for several years and the hardest part of the job is a Lt ( a former Dennys fry cook) yelling at me for the sake of yelling. Other hard parts of the job include wanting to post my issues to the Union and on the day of the appointment being told that I MUST work a 12 (which turns into a 14 hour shift) hour shift and miss my Union meeting. That happens a lot and the first thing that I was warned about by other officers when I first started the job. Three weeks into my job, those officers were "gone"(??) That must be why a Cap laughed in my face, snorting, when I mentioned that I might take my issues to the union. Other hard parts are that Officers are not permitted to talk to each other- AT ALL. Or, you'll get written up. But the single hardest part of the job is that management treats you like a common criminal or worse than the "suspects" that the Officers are protecting the Clients from. Oh and how the Client and Allied Universal are never on the same page. If the Client says you must do this-and you do it- Allied U writes you up for it. And maybe the lack of leave or vacation days. Another hard part of the job is being hired under a false pretext ("12 hour shifts- we will only ask you to work UP to- 12 hours, never a full 12 hours and that's only temporary or during a holiday, forget about it.."- that's areal quote) Other than that, I think Mrs. Lincoln loved the play.
The most enjoyable part of the job was resigning. Except that it's been over two years and they still have not given me my $200.00 uniform deposit back. Might not ever get it. AU ignored legal letters sent to them to refund the Uniform deposit.
It does not matter if your work site is at a bank or a college, it's all the same, bad. Just a very bad job working for very, very bad people.
CODA-The reason for all of the overtime? It was so it could be processed in a separate cheque which was then stolen by the site manager. It was also alleged that the manager for client and officer relations was also doing the same thing to the officers union dues. If you want to work for this company-DON'T-run for your life. If you want to hire this company-THINK TWICE- AU is crooked and they don't care about their workers so why would they give a spit about the client? Answer-they don't. They're just a gigantic company. A very proper dumpster fire down a mudslide into the mouth of a shark.
Former employee, two years-flex and FT, Maryland
BG
BBB GUTTURAL S.
Your service doesn't matter
Your service doesn't matter. Northern California. They love to hire new guards so they can pay them less. They treated older guards horribly. Theu lie about a lot of things. This was my experience with Aus most likely because of the account manager they don't care but seems that that is what they aren't supposed to do is care. My over all experience was ok but going through a dozen account managers and severel site Supervisors just for them to lose the contract they didn't want. I'm glad I left. I requested to be site supervisor for 5 years because I'm the most qualified but account managers are blind they can't see your hard work and dedication. Be careful who you work with because their flex officers are hit and miss same goes for the field Supervisors. I'm site supervisor now but with the new company. Thank the Lord!!