AurzenReviews of aurzen.com

It’s very loud and it actually wouldn’t start up correctly once because the fans wouldn’t run inside it

I purchased the Aurzen BOOM 3 projector in November 2025 and had problems almost immediately. The remote control stopped working a few days later, and I thought it was an issue with the batteries. So I replaced the batteries with brand new ones and 5 days later, it stopped working. I replaced it with new batteries, it didn’t work. I put the old ones back in and it sorta worked. The remote control works only when it wants to. You can not rely on it to rewind, pause, turn up the volume, etc. In addition, the power button on both the unit and the remote would randomly stop responding, forcing me to unplug it to shut it off. I emailed support in January and they said it was a known glitch and they were working on a solution, but they offered no real solution other than to unplug the unit when it wouldn’t turn off. I also purchased a Fire Stick based on Aurzen's advertised compatibility, only to be told through a customer service agent on their website chat that it "should" work and to just return it and buy a Roku instead. No actual help. By April, the image had visible internal dirt and a spreading smudge — clearly internal hardware defects. They told me to remove the top of the unit and clean it. This unit is completely sealed and it is impossible to remove the top. When I said the cover wouldn't come off, they told me to use "a bit of force" and when I told them that won’t work because it is completely sealed shut, they told me to ask a friend or family member for help. I don’t have a friend or family member who lives near me. Plus, this product was under warranty. When I sent photos showing that a large, gray curved line was now appearing in the images from the projector, they told me the BOOM 3 was discontinued and that they could not fix it or replace it. They said that since the product had been used for sometime, they could only offer a 60% refund due to "depreciation" — for a defective product that failed through no fault of my own, still within its 24-month warranty. If you look at the reviews on Amazon of most Aurzen products, you’ll see that users initially love them BUT there’s always some type of issue that Aurzen refuses to fix. This company does not honor their warranties and does not offer actual technical support or service. Save yourself the headache and buy from a company that actually stands behind their products.

Je suis très contente de mon achat. Envoi ultra rapide. L'écran en toile est très magnifique et très grand. Je recommande vivement

Yo lunche contra el mundo solo.alos 12 a ños sola En tendi muy rápido . Y les doy las gracias por in vitae que Dios los bendiga.

Firsty, the Aurzen Zip is a brilliant piece of kit. Built sturdy & with quality. Easy to use. The comms from the Aurzen was & has been outstanding which leaves me with confidence. Brilliant comms throughout the purchasing & delivery process just tops it off.

Perfect Autofocus, brillant picture, Trapez correction, bit noisy

So far extremely happy with delivery time, product and its features it really has everything dialed in! It is a fantastic buy for the budget I had and it really is top notch quality. Now we see how long it lasts but I like the 2 year warranty.

very impressed with picture quality and bought it at a really good price. lots of apps to use. im very happy with it