AURORRA By ARRISReviews of aurorra.com

Response from AURORRA By ARRISJan 18, 2026

Hi Mike — thanks for giving our insoles a try. We’re proud that 9 out of 10 customers keep them, though we know super insoles aren’t the right fit for everyone. We’re actively working on expanding our range, including additional widths, to better serve more feet. The ultralight feel can be unexpected—these are among the lightest in their class—but they’re built with best-in-class, brand-name materials trusted by leading footwear brands. We chose to invest in premium materials and engineering even when it meant higher costs, because performance and comfort matter to us. We appreciate you taking the time to share your experience and wish you the best on your foot-health journey.

Response from AURORRA By ARRISMar 23, 2025

Sorry to hear these insoles weren’t the right fit for you. We use the same brand-name tech found in best-in-class footwear from major brands, but we know no single insole works for everyone. That’s why we offer a 30-day return policy. You can reach out using the contact info included in your package ([email protected])—our team has also reached out directly to help. We take our work quite seriously and appreciate the feedback for future products.