Jenny
Beware taking out a trial.
You sign up for a trial and then there is no way of cancelling. No membership section anywhere on the app. I emailed them and no reply. Eventually I have managed to cancel for next year through Apple but they wouldn’t refund me for this year despite the fact that you are tricked into subscribing. I am now out of pocket by £61. It has just created stress at what is already a difficult time. I have tried to use the app but I found the voices all wrong for me and nothing that really helped me develop my meditation skills. And now I am on their email list and they ignore the unsubscribe.
Response from AuraJan 19, 2026
Thank you for sharing this. We’re sorry to hear about your experience and the stress it’s caused. That’s definitely not what we want for anyone using Aura. Subscriptions and refunds for iOS are handled by Apple directly, which limits what we can do on our side, but we truly want to look into this and help however we can. We also want to make sure any email preferences are corrected. Please email us directly at [email protected] from the address linked to your account, and our support team will be happy to review your situation and assist you further. Again, we’re sorry for the frustration this caused, and we appreciate you taking the time to share your feedback.