Au Pair USA by InterExchange is a live-in child care and cultural exchange program. As a non-profit organization staffed by parents and world travelers, we understand the value of strong support!We believe that childcare should be more than just a service—it should be an enriching experience that connects families with the world.Our program is a Department of State-designated sponsorship that connects qualified international au pairs with host families across the United States.Unlike traditional daycare or nanny services, the Au Pair program offers unparalleled flexibility. An au pair lives in your home and can provide up to 45 hours of care per week and up to 10 hours per day.
Au Pair USA by InterExchange (aupairusa.org) has 555 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
aupairusa.org
Website
aupairusa.org
Category
Kids & Family
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 89% of reviews.
Latest
Most recent review: October 2026.
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Working with Au Pair USA was fantastic. They are very well organized, professional, and their au pairs are very well vetted and informed. Would recommend.
Response from Au Pair USA by InterExchangeJun 18, 2026
We appreciate your kind words, very happy to hear that you received such fantastic service!
DE
Deisi
Always supportive
Always supportive, they were there when I need help and questions.
Response from Au Pair USA by InterExchangeJun 18, 2026
Thank you Deisi!
PA
Pamela
Perplejo is very kind here
They teach you how to do every single step
AN
Andela
The organisation was wery good
The organisation was wery good, and the agency members are all noce!
MM
Mmatebogo
The ferry to see the Statue of Liberty
The ferry to see the Statue of Liberty, actually everything about New York including our tour guide, the driver. They were really nice and patient. Not forgetting Amber, She was lovely. The hotel was top notch!!!
AY
Aylin
The truth is
The truth is, everything is fine. I know it's only my first week, but everything is going well.
BS
Bianca S.
My experience with Au Pair USA by…
My experience with Au Pair USA by InterExchange has truly been life-changing. It gave me the opportunity to explore a new culture, grow as a person, and create memories that I will carry with me forever.
I was based in Houston, and that part of my journey became especially meaningful because of the incredible support I received there. Like many au pairs, my experience didn’t start perfectly—I went through a challenging placement that was emotionally difficult at times. However, what truly made the difference was my Local Coordinator, Muna.
Muna was absolutely amazing. From the moment I needed help, she was there—supportive, understanding, and genuinely caring. She took the time to listen to me, guided me through a tough situation, and made sure I felt safe and supported every step of the way. Being far from home can feel overwhelming, especially when things don’t go as planned, but Muna created a sense of stability and trust that meant everything to me during that time.
Thanks to her support, I was able to move forward, rematch, and find a much better placement where I could truly enjoy the au pair experience. From there, everything changed for the better. I built a wonderful relationship with my host family, created strong bonds with the children, and fully embraced life in Houston. I was able to explore the city, meet new people, and grow in confidence and independence.
Houston will always hold a special place in my heart—not just because of the experiences I had, but because of the support system I found there through Muna. She goes above and beyond for her au pairs, and it’s clear that she truly cares about both the au pairs and the host families she works with.
I would highly recommend Au Pair USA by InterExchange, especially to families in the Houston area. Having a Local Coordinator like Muna makes all the difference—she is dedicated, compassionate, and incredibly reliable. Any family working with her can feel confident that they will be supported every step of the way.
This program pushed me out of my comfort zone in the best way possible and helped me grow into a stronger, more independent person. I am so grateful for this journey and for people like Muna who make it such a positive and meaningful experience.
YG
Yuri G.
The best experience you can have if you…
The best experience you can have if you find you’re perfect fit!!
Response from Au Pair USA by InterExchangeApr 30, 2026
Thanks, Yuri! Finding the right fit really does make all the difference. It sounds like you're off to a great start with this new experience.