Conor D.
They refused to give me a full refund.
I recently ordered one of their plugins that they had in their "Deals" section. Later, I found out that I already purchased that same plugin from them some time ago. I send them an email politely asking them to give me a full refund. In my email, I included screenshots of the two order confirmations that I received via email. However, in response, they told me this. "Unfortunately, all purchases are final on the APD website, so your order cannot be refunded." I honestly have no idea what Audio Plugin Deals was thinking. I accidentally ordered the same plugin from them twice and they refused to refund me because "all purchases are final". What's wrong with refunding me for making a simple mistake? It wasn't my fault. Everybody makes mistakes. I believe that Audio Plugin Deals should revise their terms and conditions to add exceptions to their "all purchases are final" rule. I consider this to be bad business practice and this would make people believe that Audio Plugin Deals cares more about making money than satisfying their customers. I don't care if all purchases are final. I want my money back and I believe that I deserve to have my money back.




