ATTSavings.comReviews of attsavings.com

Too much wait to get right person to get new service. They don't know how many kinds of plans they have. First day I finallised my plan what I need and next day that plan disappeared from their system. That girl was rude and didn't explain anything.

I signed up on July 17th. Have had multiple chats with various departments. Still no service, and I have no idea what's going on. No emails, no calls. I thought I was upgrading switching from Comcast. I was wrong.

Almost all aspects of the sale of ATT services were bungled by a nice, but absolutely clueless salesperson. Installation dates, types of service ordered, and especially the phone number to be ported to my new account were all completely wrong. Correcting ATT's mistakes cost me $50 out of my pocket, 10 days without phone service, and another half day off work to wait for the installation guy. No stars. Not at all pleased.

AT&T the past few weeks has been the absolute worst. My bill is so high it could be a car payment. I canceled my service and in the process of doing that I was hung up on several times and I literally had to beg the rep not to hang up. Also I called to try and get some type deal to restore my service and just found out that I can't get basic Internet installed for three weeks. I am very fed up with the service and the charges that they charge.

Signed up last Saturday. Scheduled installation for Thursday. Called on Thursday, "where's the technician?" "Sorry sir, after signed up with AT&T and we told you everything was set, after you got off the phone the credit card you put on file declined because it will expire soon." "And I have to call in after rearranging my schedule to be here, and your technician is a no show, to find this out?" "Sorry, sir someone should have called you, I'll get someone out tomorrow, worst case by Saturday morning and someone WILL call you today to confirm that." Not 1 call from AT&T yet. Haven't even started my 30 day trial period yet. Strike one ATT&T. When you're a no show again tomorrow that'll be strike 2.

Took the day off and att never showed up to install it

i almost signed up for AT&T again after our promotional period ended with our other supplier. While I was in the process of signing up for service the $14.99/month promotion very quickly turned into $29/month and then escalated to over $40/month after all the fees were applied!!! I pay slightly more than that for my current service. But once I was reminded about how they Nickle and dime customers I was SO happy to call back and cancel my order the next day (which that was a hassle in and of itself).

I order service a week ago, was told it would take 2-3 days to receive my modem and I would receive email with a tracking number to track my order never received the email or modem, after day 5 no modem I called and was told I t will come that day or next day when my service is activated. the Day my service was suppose to be activated according to my confirmation email, no tech no modem, when I called I was transfer 4 times to different departments basically because nobody could explain to me one: why I don't still have a modem and two: my activation date had change and I was unaware and not notify through email yes I can attmit I was angry customer when I called because the day before when I call the rep wasnt listening to my concern just telling me anything that had nothing to with my account, I ask to speak with a supervisor 3 times was transfer but no supervisor every picked up yes AT&T this is true check my call log o yea all call are recorded right , so can you check back from the day your agent set my service up until today when I called, because still no modem and the tech has already came out today, once I called again today after the tech left again I was notify by your agent that my modem couldn't be tracked again and to give it one more day #day8 still stuck with no serivce and I'm still behind in school because no internet still.....I truly believe that customer serivce doesn't exist anymore out of all company's didn't expect this out of you guys