CRYSTAL C.
Not what I signed up for
I got this service thinking that it was a good deal with the DSL internet and the phone combined. The whole setup process over the phone was kind of extensive and I'm sure we discussed that I used internet for gaming and streaming videos, email, etc. However, after I get the service and set it up, it runs somewhat slowly and on technical support call with AT&T after my modem just stops working for my computer, I am told that the service I have is not at all recommended for use with video streaming, which I have been using it for with Netflix. I am disappointed with the service that I got and the fact that it can't be upgraded because of the area that I am located in. I wish that it would have been clearly stated that my service would be somewhat slow and not beneficial for what I needed it for. The phone service is fine so far, with the telemarketing calls that start after beginning new phone service. I sincerely hope that I'm not locked into a 2-year contract so that after my lease ends next year, I still won't be stuck with this sub-par internet service and speed.



