ATTSavings.comReviews of attsavings.com

Was told 18 mbps would be sufficient. However I feel I was lied to. I still have the same issues as I did with Time Warner. I went from 20 mbps (Time Warner) to 18 mbps with at t. I was also told that 18 mbps fiber optic would be like triple the speed of 20 mbps from time warner. The salesman flat out lied. I will be sure to let everyone I know of Deceit use to get business.

Thankfully for me I had my computer man work on the interconnection I had to sign up for the bundle phone and internet, I did not get a modem because when I had signed it was not mentioned so was surprised when I had just received just two cables and a c/d in my welcoming package, And with that along would impossible for me to handle so was very happy to have my computer expert with me now it took him 1 hour for him to hook it up after talking it through with the tech, since I had luckily still had and not dumped my old modem so without that would be without internet. I feel that I was given at the time of signing up various misleading quotes but I have internet now but have to get land a line phone and since I have a one line jack in a very old phone socket which now my modem is using will have try to convert that line into two lines so that I can have now both internet and phone. Because if I just have for a stand along internet will be charged $57 compared to $52 for both. But at the time of signing it was supposed to be $34,95 but the sales office had gotten it all wrong because when I had spoken to the billing dept that sales promotion didn't exist and was no longer honored any more, So in reality I had signed up thinking I was getting that price for the internet only, but that didn't happen because i had been given wrong info, so am now in a bundled deal for the phone and internet. Not happy but have to go with it for now..

I called and ordered internet service only. My install date was scheduled with a two hour window. On the install date, I took off work to meet the installer at the house. He never showed and never called. I called AT&T , the customer service rep explained that since I wasn't home when they came, they would have to reschedule. Mind you I was home the entire two hour window. The next day the installer shows as promised to install Internet and phone ! Mind you, I only ordered Internet, but thought maybe the phone was necessary. No I only needed the jack, which I had. So I called, feeling like the company was a day late and a dollar short ! They lowered my monthly bill and waived the install fees. The service has worked fine, I've had it two days now !

Installer was on time and fast

I was told by the salesman on the phone that I could provide my own Gateway and save $9.00 per month. I went out and bought one. The installer told me I could not use it. WHY?

The internet has worked great, but I have had difficulty with the TV especially when I am recording too may programs. The system cuts off and has to be unpluged to get it back on. the nit take forever to boot back up. The fast forward/rewind is more difficult than with Dish. Dish provides more programming for the basic service. Some features, as seeing picture of searched channel, are better.

Set-up and installation was a breeze. I purchased the internet bundle plus the U450 with all HD channels. However, in my one bedroom apartment, the internet strength gets increasingly WORSE as I move towards the bedroom. This is extremely inconvenient and unfortunate especially since I have the highest internet. This should NOT be occurring.

wish you had free 411 service that isn't automated internet is faster