ATTSavings.comReviews of attsavings.com

Nobody was rude, but i'm being told different things by different reps. I think i will cancel service

I was informed that at a certain time installation would be performed. It was not, Upon follow up with San Diego they could not find an order. I called national sales and they could not find a record of ordering the installation. At that point I decided to keep my present server and NOT ACTIVATE AT&T.

Not only did AT&T try to create a second account for my new place without canceling the first one, but they booked the install for a week later than they said over the phone. If the service is this bad, might as well find someone else. The channels are the same.

the original phone call to set up service took way too long probably about 30 minutes, you need to speed this up, also cancelation of the service phone call took way too long as well...not happy at all with this type of sercie

first time user with yalls services and somehow my order was canceled after I was set up and ready to go Tuesday, installation was Friday between 11-1 and by no way I was informed of any of this. I called then I was told about it being cancelled after I set up new services and they said they didn't know why either. I still needed services so I had them re-sign me up again. It's on a bad start and I hope your services let me down. I will not recommend it in the future of my services with yall is difficult.

I became a new member last week and I still don't have service

When I ordered my service I requested service for 5 TV 's ..and got a quote I was happy with but much to my surprise when the installer came I was told I was only getting service for 4 TV 's and if I wanted to add service to an additional TV my price was gonna change . Go figure not my mistake that was their mistake ..was disappointed because we were already getting on ..On a bad start also no high definition really !!! Here we go I was never told that was extra ... So I asked them to check their recording because at the begging of our conversation they tell you that phone call will be recorded.. But noooo had to pay more to add another TV and the HD.and so yeah now my internet is very slow ..but Im To upset at this moment to even call ..I'm just tired of having to deal with this kinda of situations..and yeah there's was a lot of stuff I was not told about like if you make a contract with them you would get 100 $ cash back . Wish I would have been told about that ,, it would have been nice ..also the fact that I had to sign up for auto pay really like I'm not gonna pay ...but whatever I will be contacting them soon on this slow internet service but first I gotta calm down.. So there that's my review...

When I called to set up my service I was offered a package/special of 450 channels with internet at 45mbps and an amazon prime gift card for $116 which the price was good for TWO YEARS with only one of those years supposedly under contract. Also I explained I had to leave for work at 11am so I needed a 9am appointment which is what she told me she set. Some how the install time was 11am which made me late for work but the installed did install the 450 channels and the internet but said nothing about the Amazon Prime. (I did forget to ask the installer about that.) When I first logged into the system (My AT&T website) it showed a package of 300 channels with the 45mbps internet and no mention of amazon prime for $116. Also it was only good for 12 months. I then spoke with someone in chat and expressed my concern that the channels were listed wrong and that it wasn't listed for two years as I wanted that two year special price. The representative in chat basically changed my service to the 450 channels and the 45mbps internet for a lower price of $106 and it was only for THREE MONTHS. I did not want a three month package, I wanted the special you guys were running that I was told about for the 2 years. He also mentioned Gift Card which I had to tell him again that I had wanted the Amazon Prime. He said he took care of it but I have my doubts. So now here I am with a package for only 3 months in which he told me I would have to call back and ask for another promotion, which I told him I did not want to have to call back every 3 months and keep dealing with promotions. It was the whole reason why I signed up for the two year promotion in the first place. I have no idea if I will even get that Amazon Prime membership now. This whole thing has me regretting choosing this over Time Warners service.