ATTSavings.comReviews of attsavings.com

My call was to transfer service to a new address because I'm moving. The initial rep I spoke with started an order for new service which automatically charges $47. He was certain that the fee was mandatory though I told him it stated online that there was no fee to transfer service. Then he put in an order to transfer from my current address to my current address...yes. He set up an order for them to start service at my old address where I currently had service already. Then he froze up and gave me a number for customer service to call them to fix it. I called the second rep who confirmed that it cost nothing to transfer and she made the order for the new address transfer. Now I'm worried that there'll be a bill for this mistake. Also for the third move in a row I have to call a technician and I just don't see how it can always be this difficult to move.

I switched over from Comcast to uverse, thinking customer service would be better!! But I was so wrong!! They scheduled appt for installation and I kept on getting reminders throughout the week n the day of installation,but NO ONE should up!! When I called they said for some reason my installation date was changed to 12-13-2037!!! Heck I don't even know if I'll be alive at that time!! They really didn't do anything to FIX the problem,kept putting me on hold for 15-20 mins,I had to call back twice. I spent more than hour n a half, with no result!! I was so furious!! I would not recommend them to anyone!! I cancelled everything with them!!

I had the internet hooked up at my new apartment last Tuesday. The technician was at my place for almost 2 hours. WiFi connection was working when he left, then about 1 hour later it would not connect and I am still unable to connect. It has been 6 days. I was on the phone on hold for 10 minutes and supposedly the issue will be resolved tomorrow. th

My installation date was changed without notifing me. So I still don't have service.

Att really sux I called a few times to try to change my phone number and each time it took over an hour to connect to a live person and then it ended up to not be the right department!when I first signed up the sale rep. Promise I can change my number once I recieved my email confirmation since he couldn't do the search for the number for me. Gosh did I know it was so troublesome to even connect to the right department. I am opening a new business and just want to customize my number and up until now I still couldn't do it!if there is another landline service I would use it instead of att!u sux!!

I applied for service about a week ago and was told, the next available installation date was September 8, I gave all my card information to the representative...and was told everything was processed and ready for install between 2pm - 4pm and I would receive a courtesy call.. well today is September 8, no courtesy call, no service installed, and after waiting 45 minutes on the phone I was told by another representative my order wasn't processed... Att is the only provider in my area but I would rather not have any service than horrible service!!!!!! I would rate with no stars if I could

apointment for today for hs internet, have reference # but they never showed up. Guess I'll kee[ uding comcast.

Didn't turn up when they said they would two scheduled times in a row