ATTSavings.comReviews of attsavings.com

Was in and out in no time. Only thing I have to complain about was that a Comcast rep. showed up and staeted trying to get me to switch providers... was strange and rude.

So the worker showed up on time!!!! There were problem after problem with set up it took from 1 pm to 8pm but it all works that we know of. The two guys were very polite and helpful! Thank you to both of them! I know it was a long day!

When trying to get answers on my billing I was sent from o e age to another, to another,It was was very frustrading. IAM

The installer was very prompt and did a great job on installation also had a great personality

tech was good

So far phone doing okay. Internet is slower than I was told would be. Some what undecided about television. When I called to ask about ordering the bundle I was not tol a large box would have to be put in my house. Does not look very good especially since my house is new. Was not told ones would have to be run in my closet for my bedroom TV. Now I have a line hanging down over my built in shelves in my walk in closet. Does not look very nice. Was told a few other things that would be done and could not be. I was also told I would receive a gift card so far have not gotten that. I was als told by sales person that I would get 300 Chanel's for the price he quoted me with a senior citizens discount. I was not given the 300 I was given the 200 so had to call in to ask where the Chanel's were I had asked for was told I only had the 200 instead of the 300. So of course I have to pay more for the 300 to get the Chanel's I asked for. Very up set about that. I should have known that the sales person are just that sales no true customer service. I also was not told some person would have to come out day before hook up into home to put a box and line outside. I just happened to be at home instead of at work. Have had for 4 days and already upset. I can just imagine how wrong the first bill will be. I'm surenot what I was quoted.

The customer service people and the technicians were very helpful during my setup phase of my DSL service. The company's database, website, and management services needs a lot of work. I was supposed to get service on a Thursday and one week later I am still dealing with the company over order issues and service interruptions. Apparently the apartment complex I live at has a address coding that the company's website and database won't accept and on top of that the line boxes that feed our apartments are not labeled with the correct building letters (example I am building C but the box I am on is F). Thankfully the technician came out and got everything squared away, although he had to come out 2 days in a row due to "technical issues" at corporate. AT&T needs to work more on communication between branches in their company. DSL service though has been reliable since.

The service was originally terrible and multiple "repairs" did little to help, but now, the customer service department is giving the issue a priority status and I am pleased and impressed.