Lucas P.
ATN 10X42 LRF Binoculars
I was unsure of the new ATN 10X42 LRF Binoculars. I used the online chat and chatted with Chamberlain and got additional info on them which helped me make my choice. They went above and beyond my expectations.
ATN corp is the US industry leader in high-performance Night Vision and Thermal Imaging optics such as Night Vision Goggles, Binoculars, Rifle Scopes, Thermal Imaging Camera
ATN (atncorp.com) has 610 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lucas P.
I was unsure of the new ATN 10X42 LRF Binoculars. I used the online chat and chatted with Chamberlain and got additional info on them which helped me make my choice. They went above and beyond my expectations.
bill C.
ATN thermal scopes are amazing the ATN customer service is the best. Faris Oran was my customer service representative and handled all of my issues very professional and very efficient. Thank you so much.
Nick R.
I have purchased 2 scopes and a monocular from ATN. All work great and in my opinion are the best bang for the buck. I recently called their customer support “My” and she answered quickly and solved my problem instantly. A great company to do business with
Josh C.
Great customer service! Very helpful! Chamberlain made the purchase process very easy!
CaptSteve Haas D.
WOW, I JUST received a New Thor 4 Saturday. Still in the UNopened Box and realized it does NOT have the 12 Micron chip. So I called the Sales dept about sending it back and getting the Thor 5 which does have the chip. And WOW, they DON'T think much of their own products. I was told they would give me $1,600 for the scope! Really? $1,600 for a NEW just received in the unopened box that costs $2,699 on sale! WHAT? Don't waste your money on the Thor 4 640x480. The image is all washed out and compared to my buddies thermal, this stuff is junk! I'm assuming the upgraded Thor 5 would be decent, but obviously I want be finding out. It's pitiful when a company thinks so little of their own products. So buyer BEWARE!
M B.
Customer service is the worst. Beware if you purchase a scope, customer service won't help. They tell you to watch tutorials on you tube. I regret buying this X Sight scope. The customer service manager is useless
obriens_rogers.com
Purchased a X Sight scope through Amazon. After on month the scope started freezing and shutting down. Firmware up to date according to ATN website. A lengthy process for uninstalling and reinstalling Firmware which I can't do. Contacted ATN Customer support manager. After 8 weeks 15 emails no resolution. She the customer service manager has know idea what she's doing, cannot perform her job. Emailed CEO for help, ignored my request for assistance, never replied. Customer service is a disaster at ATN, which when reviewing proves how unhappy customers are. Word of the wise, stay away from ATN, the worst customer service I have ever experienced, they don't really care .
Ray W.
I now have 3 ATN Thermal Scopes and look to purchase a night vision soon. The scope I recently purchased is a ThOR 5 XD LRF 4x40. I met ATN Salesman Mike Maun at a local gun show and he explained all the changes from my ThOR 4 to the new ThOR 5. Over the next couple weeks, I spoke with Mike several times on the phone and then made it to the Houston ATN store where I was greeted by Mike. Very friendly and knowledgeable about all the products they sell. He answered all my questions and I look forward to trying the new scope and going back to meet with Mike and purchase the next one. Thanks again Mike for all your time and helping make my purchase easy and excellent customer service! Cheers, Ray