Drew C.
I purchased Thor 5 LFR factory…
I purchased Thor 5 LFR factory refurbished. Figure scratch here or there no big deal. Since I got it I have had issues, zeroing is way off, wouldn't connect to ATN 5 app, distance to target has been stuck on same number, won't prompt to upgrade firmware. I have tried every avenue possible, read all literature, on line how to video's, even signed up for a weekly training on line that there was nobody to host. Chat on line, supposed to be called twice, phone never rang, call the service line sat on hold multiple times for 20-30 minutes with no answer. Emails with only response is received from an automated server. This was my first big jump into the thermal world, but a useless paper weight is not what i had in mind. Guess service after the sale is non existent Kelly, whom seems to get praise on other reviews must not be there anymore.