ATN corp is the US industry leader in high-performance Night Vision and Thermal Imaging optics such as Night Vision Goggles, Binoculars, Rifle Scopes, Thermal Imaging Camera
ATN (atncorp.com) has 610 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Chris M.
They failed to send items even after paying for air freight they didn't send it. They offered a refund after it is returned but no one will be here. They screwed it up they said after everything comes back a refund will be issued. We are going hunting. Never again. Absolutely can't count on them
Marc
I have had only good experiences with reaching out to ATN for replacement parts! Kelly Prince always goes over and beyond to meet my needs! Thanks Kelly for making my experience great!
Kelly B.
I went to ATN's website to check out the BlazeHunter monocular and found their price to be pretty competitive, even when compared to some of the discount retailers. I was then thrilled when a prompt popped up inviting me to chat with a sales rep to explore special promotions. The sales person I connected with (Alexis S.) was able to make me a screaming deal on a great optic and I was glad to be able to buy it direct; I'm hopeful I will have a much better customer experience as a result of getting it directly from the manufacturer. Thank you ATN and thank you Alexis! To the ATN folks, Alexis is great and deserves kudos!
Paul D.
Kelly Prince was very helpful, confirmed all my info and offered me complimentary replacement parts that I expected to pay for. Great service and great customer relations. Great attention to detail! ATN, you're hiring the right people!
customer
Kelly Prince helped me identify an older model 850 infrared illuminator which I had received through an auction at a church. I needed mounting ring. She advised it was a model that was no longer produced and they no longer produced the mounting rings. So she gladly shipped me a new IR Eliminator free.
Jeulises F.
I had a great experience working with Kelly Prince at ATN. There was an issue with my order where the wrong parts were sent out with my new scope, but Kelly handled everything quickly and professionally. She was responsive, understanding, and made sure the correct parts were shipped without any hassle. It’s not always the mistake that defines a company, but how it gets resolved—and Kelly went above and beyond to make things right. I really appreciate the excellent customer service and support. Thank you again!
JOHN S.
Kelly was very helpful and explained the process of determining my issue and handling my return for repair.
Christopher S.
Kelly Prince understood my issue and found a way to (hopefully) resolve it for me. My new 5XD Series Scope came with a QDM mount. The QDM does NOT tighten on my rail tight enough to keep the scope completely stable - therefore greatly diminishing the accuracy. Kelly is sending a hard mount system that hopefully holds my scope tight and secure. ATN should consider providing either both options in the original kit, or provide a higher qulity QDM that actually works. I You-Tube'd the QDM scope to see if there were any tricks and tips, and found the only two posts in You Tube had the same issues I am having. Anyway, my call with Kelly was productive and hopefully the work around is successful.
