Jon G.
Great product and a great free gift!!
Great product and a great free gift!!
Response from AtmosrxMar 14, 2023
Thank you !!

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Atmosrx (atmosrx.com) has 422 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Jon G.
Great product and a great free gift!!
Response from AtmosrxMar 14, 2023
Thank you !!
Prince H.
I feel like family, always a wonderful experience. This company has been so generous, I always get some freebies. The equipment works great, shipping is on point; very timely! Don’t change what you’re doing. ❤️❤️
Response from AtmosrxMar 14, 2023
Don't change your vendor (haha) but we thank you kindly for your wonderful support and for always purchasing from us. We will stick to being the best for you :)
Kevin W.
$25 for shipping from Florida to North Carolina? For an item that weighs under one pound? When the shipping is more than the product. You got me this time. I normally don't look at shipping prices because they are reasonable. I almost thought i ordered two coils but the numbers weren't adding up. Then i seen I've been had for shipping. It will be the last time unless I get a reasonable refund for my shipping. Thank you and have a great day.
Response from AtmosrxFeb 28, 2023
Hello, Yes, as we believe you may think the shipping is outrageous, and as stated over the phone that is the only option provided by the mail carrier as mail carriers are limiting shipping vape products. We still try to assist all customers and make sure they have the best experience with us so in regard to our conversation over the phone, we will be more than happy to assist you with your next purchase. Thank you,
Nathon M.
Easy transaction waiting for device but from reviews read I'm excited to receive and test out.
Response from AtmosrxMar 14, 2023
Hello Nathon, It shows that your order was delivered, I hope all is well and you're pleased with your device. Please let us know if you have any questions for us. Thank you for your purchase and your lovely review.
Floretta B.
I purchased the JUMP and it doesn’t produce the amount of vapor that was described in the description of the device.
Response from AtmosrxMar 1, 2023
Hello, Oh no, it's a way to take care of that !! I sent you a email explaining how to take care of the issue. Next time, please contact us directly and we would be more than happy to go through any tips to assist you and allow you to enjoy your vaporizer.
Tom C.
Bought a new battery and it does not charge. Been over a week and multiple emails and all i have received is the computer generated reply saying someone will be in contact shortly. Nothing yet. They also included a bunch of free pens that do nothing hut waste your concentrate. All around horrible experience
Response from AtmosrxFeb 28, 2023
Hi Tom, We're sorry you feel this way as you and I have been communicating to try and resolve the issue. I want you to keep in mind that our device is not like other vaporizers, our devices are turned on different, heated differently, and temp control is different. It's also to be charged on any slow charging ports. All of these pieces of information are in every one of our user manuals and that's information I was providing you through our back-and-forth emails. All emails are handled in a timely manner. We sent you a return label and ask all items including free gifts are returned. Once we receive the return in good condition we will be more than happy to provide you with a refund. Thank you :)
Billy Bong T.
Only thing I wish I could change would be to have an atomizer that lets me use up to 20 watts for better distillate vaping but for the price and quality of what i got, I am very satisfied and absolutely love the kilnRA. I haven't actually used the tank yet but I'm sure it's great; it looks and feels like good quality materials also but a bit too technical for me to use yet
Response from AtmosrxMar 28, 2023
Thank you for your feedback :-)
Customer
I contacted this company about selling me a vapor without all the parts to even use it. Sent pictures of the package as it was sent to me to show that it wasn’t all there , I was assured they would make it right. Well three weeks have gone by still no correct parts to be able to use it. Have tried to contact several times leaving phone messages. Still no answers. Do not buy from this company, they won’t stand behind their products. Might as well just threw my money out the window.
Response from AtmosrxFeb 20, 2023
Oh no, we're so sorry to hear you feel this way. We take more than pride in our devices and products, we also try our best to make all our customers happy. The specific items you've told me were missing are not included with the device you purchased. Please look over the website and see the difference between what's included with the Junior Bundle Green Camo and the Dry Herb Bundle Green (We also sent the information via email) We also tried to contact you via phone numerous times over the weeks of chatting via email. We still want to make sure you understand we care and we've been trying our best to make your experience with us amazing. Someone from the team contacted you via phone today and we also emailed you, please answer so we could get to the bottom of this :)