Richard
I love your products and customer Service, but ...
I love your products and customer service. Shipping costs are really high, though.

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Atmosrx (atmosrx.com) has 422 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Richard
I love your products and customer service. Shipping costs are really high, though.
ROBERT P.
LOVE THE PEN
Ann L.
Got it pretty quick and was described correctly and works great. Thanks
David P.
Quick and easy purchasing with fast delivery. Really appreciated the free gift.
Alan G.
I ordered 3 cartridges and 2 batteries. -The cartridges I received were NOT the cartridges I've ordered! The batteries came WITHOUT chargers, which makes them absolutely useless! Getting them to pickup the phone is like winning a lottery, the same odds! I emailed them that I want to return for a full refund, nut only an automatic response email stating that my message is VERY IMPORTANT ... bla-bla bla... Atmostrx responded to my review stating that:"We are not sure why you stated you couldn't get a hold of us and we were communicating via phone and email. We also ask all customers to leave a voicemail as we are busy throughout the day, we always call back right away." That statement is not supported by my experience!!! Also, when I placed my purchase order, I didn't realize that I am signing up to spend my time in weeks and probably months back and forth email communications. Because my order was screwed up so badly all I asked is to return their merchandise and get a refund. Obviously, Atmosrx's return and refund is NOT a part of this company business practice!
Response from AtmosrxDec 4, 2023
Hello Alan, We are not sure why you stated you couldn't get a hold of us and we were communicating via phone and email. We also ask all customers to leave a voicemail as we are busy throughout the day, we always call back right away. Regarding the batteries, on the product page, it does show that the chargers are not included for a specific reason and the chargers are on our website to purchase. We also have the same product in a kit that comes with a charger etc. The cartridge you recently sent the pictures and we are reviewing the order and will resolve the issue if the information provided is correct. We will continue to message you via email with a solution. Thank you.
customer Bill F.
Everything is great except the length of time it took to receive the product. It was in processing for several days, and then took quite a few days to get shipped to me.
OsKar
I have used and owned Atmosrx for many years. The product is sturdy and on the bundle kits come with so many added values.
Stewart
1) no shipping to Canada (I will have to cross the border to pick up my order 2) I'm being charged $27.52 to have 3 mouthpiece sets shipped by ground to Washington state!!! 3) age verification with photo Id required!!! and then uploading was difficult due to format limitations.