Karen G.
Have bought several Jump vaporizer
Have bought several Jump vaporizer After only a month of use, the top part (the part which attaches, mouthpiece breaks apart I go to your site to order a new mouthpiece, and they are completely I HAVE BOUGHT THREE OF YOUR JUMP VAPORIZERS. ALL THREE, WITHIN A FEW MONTHS WERE unusable for use due to the mouthpieces falling apart. making the pipes UNUSABLE. When I attempt to order new mouthpieces, they SAY check back for availability. The unavailability of the mouthpiece make the pipes unavailable for me to use. I repeat: POOR CUSTOMER SERVICE! I will never buy another of your pipes, due to this reason. As now I am unable to use any of them. And will have to search elsewhere for a new brand of pipe. POOR CUSTOMER SERVICE ! VERY DISAPPOINTING. ! Obviously the pipes are USELESS without the mouthpieces.
Response from AtmosrxOct 11, 2024
Good Day Karen, We apologize for your experience with the jumps. Unfortunately, we have currently discontinued them and do not have a date for when, or if, they will return. Thank you for your understanding, and we appreciate your feedback! Best regards, Atmos



