Ryan
Unreliable and missing the most basic features
My Surfshark VPN subscription ran out so thought I'd try a different VPN. Got AtlasVPN super cheaply which was great, however, I've been totally let down by it since day one. For a start, if you lose connection to the VPN, the software doesn't alert you in anyway. Unless you are constantly checking the VPN window to make sure you're still connected, you could have gotten disconnected an hour ago and the software won't notify you at all. Furthermore, if you do get disconnected from the VPN, it won't try and reconnect you; it'll just leave you disconnected. Insane that they didn't even implement things as basic as this. This wouldn't be as much of an issue if the VPN was able to hold a stable connection to its servers, but it doesn't. Some days it can be decent, but other times you won't be able to connect to the server you want at all, or if you can, it's gonna boot you off before long. I'd advise anyone looking for a decent new VPN software to avoid Atlas VPN like the plague. It's just bad.
Response from Atlas VPNApr 13, 2022
Hello there! Sorry to hear that you are facing issues with our application. Could you contact our customer support team at [email protected]? Our agents would be glad to look into the issue!