Atlantic Coast Charters Reviews | Read Customer Reviews of atlanticcoastcharters.com

Atlantic Coast ChartersReviews of atlanticcoastcharters.com

4.8346 reviews
Taxis & Public Transport
1344C W Nursery Road, Linthicum, Maryland

Call Directions Website

Atlantic Coast Charters

About Atlantic Coast Charters

Atlantic Coast Charters has been serving the charter bus market in Maryland, DC, Pennsylvania and West Virginia for over 40 years. ACC is owned by the Dillon family who have been in the bus business since 1918! We have two locations to serve you, one in Linthicum, Maryland near BWI airport and one in Hagerstown, Maryland. Our fleet sizes include 34 passenger, 47 passenger and 55 passenger deluxe motor coaches. Amenities include Wifi, restrooms, reclining seats, DVD, PA, A/C as well under bus luggage space. Many buses also have 110V outlets and seat belts. Wheelchair lifts are also available. What separates bus companies is its people, and we have the best! Whether its the veteran charter booking staff, highly skilled maintenance technicians or safe and friendly bus operators, our team is number one!

Atlantic Coast Charters (atlanticcoastcharters.com) has 346 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: atlanticcoastcharters.com
Website: atlanticcoastcharters.com
Category: Taxis & Public Transport
Location: Linthicum, Maryland
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: March 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Taxis & Public Transport, Maryland

Atlantic Coast Charters reviews

346 approved reviews, newest moderated first

Craig
Jun 12, 2019
It was awesome bus driver was grea
It was awesome bus driver was grea
Report
Gladys
Jun 11, 2019
Not pleased.
Had an 9am to 9pm trip to Atlantic City Resorts, had to call company to find out where bus and driver were. Bus driver had not been to destination before ( he stated so) and when we arrived there he went to the valet parking. The bathroom had a very strong smell and had hot air coming up through the bowl part , cup holders were broke just not suitable for some older people. When we departed to return back on way driver started to nod (as if going to sleep).Don't get me wrong driver was very nice and all, but our last trip with your company was Awesome and this time it was the PITS .Sorry but not sure will deal with company in future.
Response from Atlantic Coast ChartersJun 11, 2019
I am really sorry for your poor experience. This particular driver is new to the company and has been to Atlantic City prior! We may need to work with him further or re-evaluate his employment. I will personally look at the bus condition and makes sure it is improved upon. If you would like to give us a another chance we can work out a discount on a future trip.
Report
Immusicmom
Jun 7, 2019
Awesome field trip
My elementary school choir had a wonderful experience with Atlantic Coast Charters. Ryan was an awesome driver and very accommodating.
Report
Kimberly
Jun 6, 2019
I have been using Shore for quite a…
I have been using Shore for quite a while now. Great service, fair price, reliable, clean, and friendly.
Report
Dan W.
Jun 6, 2019
Great driver, great bus.
Great driver, very attentive staff. The charter was clean and always on-time. I highly recommend ACC for other school trips and excursions.
Report
Jennifer
Jun 6, 2019
What a great company!
What a great company! We lucked into riding with ACC for the first time for a school trip this year. From the first day when I spoke with April to book our trip until the day we went, we felt valued as customers. Emails and calls were always taken care of promptly and professionally. The buses were spotless and our drivers, Al and Robert, were wonderful. They cared about our students safety and balanced this with knowing they are kids and wanting them to have a great trip. Our trip was on a Friday, and the first thing I did on Monday was book our trip with ACC for next year!
Report
Terry
Jun 5, 2019
Our overall experience with Atlantic…
Our overall experience with Atlantic Coast Charters was positive. Interactions between the drivers and students was very good. We will definitely contact Atlantic Coast Charters for future trips.
Response from Atlantic Coast ChartersJun 6, 2019
Awesome to hear! Thank you for taking the time to leave a review and we look forward to serving you again in the future!
Report
Belinda and Wayne T.
Jun 5, 2019
Great service with a smile.The driver…
Great service with a smile.The driver was so professional and help and safe the whole trip.The coach was clean inside out. Great time will do business again Thanks again
Response from Atlantic Coast ChartersJun 6, 2019
This makes us so happy! Thanks for taking the time to leave a review! We look forward to serving you again soon!
Report