G S.
Still no reply
Iv replied in email. Waiting for your reply since 2023.
At Athena Style, we have been a trusted supplier of sports team jerseys for over five years, serving thousands of happy customers. We offer a wide range of player jerseys as well as custom name and number jerseys to help you represent your favorite team or personalize your own look. (Please note that custom orders may take longer to process, so we appreciate your patience!)Although our base is in California, USA, we operate warehouses worldwide to reduce costs and provide the best quality jerseys at reasonable prices. Whether you're looking for jerseys for players, teams, or yourself, visit athenastyle.com to find your perfect fit!(Please note that custom orders may take longer to process, so we appreciate your patience!)
Athenastyle (athenastyle.com) has 86 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Showing 29 reviews with 1 star · Clear filters
G S.
Iv replied in email. Waiting for your reply since 2023.
Andrew C.
I have not received my order
Response from AthenastyleFeb 18, 2025
We're sorry to hear that you haven't received your order. Please contact our customer support team at [email protected] and provide your order ID, and we’ll be happy to check the status for you. We look forward to resolving this for you as soon as possible.
Matt S.
If I could rate a zero I would. Ordered in November. Package lost in transit. I was told to be patient. Waited several more weeks and still nothing. They said I would receive new tracking with a replacement. It never happened. Now their customer service will not answer anything. Poor service. Still have not received refund.
Response from AthenastyleFeb 18, 2025
We sincerely apologize for the delay and any frustration this has caused. The delay was due to a labor dispute at our local post office, which unfortunately affected shipments beyond our control. However, we want to assure you that we have sent a replacement and provided a new tracking number. Please check again, and let us know if you need any assistance with tracking your order. We truly appreciate your patience and understanding, and we are here to help resolve any concerns.
Ellen G.
Do not buy from this company. I ordered a youth jersey on November 22 ,2024, as a Christmas present. When it had not arrrived by Christmas,I tried to cancel the order which they would not do. It arrived January 4 20259 (6 weeks later). The company refused to take it back,saying it was a special order. It was NOT a special order. I ordered a Travis Hunter jersey which is how it was advertised. I was I could have a 20%partial refund..DONT ORDER FROM THIS COMPANY!
Response from AthenastyleFeb 14, 2025
We sincerely apologize for the delay in delivering your order and for any frustration this has caused. Our goal is to provide quality products and service, and we regret that we fell short in your experience. Regarding your order, we understand that timely delivery is important, especially for holiday gifts. Unfortunately, shipping delays can sometimes occur due to high demand and carrier issues during peak seasons. While certain jerseys may be classified as special orders due to customization or limited availability (player jerseys are not all in stock items), we regret any miscommunication regarding your specific order. We appreciate your feedback and will use it to improve our processes. If there's anything further we can do to address your concerns, please reach out to our customer support team, and we'll be happy to assist you.
Brenda B.
Placed the order on 12/11 - shipped 12/23 - sat in Jamaica NY saying "awaiting transfer to USPS" until i emailed customer service on 1/13 Customer service responded on 1/14 saying it was MIRACULOUSLY now at LA Distribution center with ETA of 1-3 days AFTER USPS received tracking How did it go from being in NY on 12/23 to LA on 1/13 - and I live in PA???
Response from AthenastyleFeb 18, 2025
We sincerely apologize for the delay and any confusion regarding your shipment. The shipping route is determined by the warehouse location and logistics provider, rather than the recipient’s address. Unfortunately, due to holiday delays and labor disputes at the post office on our side, the process was affected, causing unexpected transit times. We truly regret the inconvenience this caused. Please know that we are continuously working to improve our shipping process, and we appreciate your patience and understanding. If you have any further concerns, feel free to reach out.
KD
DO NOT order from this company, if I could give it 0 stars I would. I placed an order December 9th, it’s now January 7th and still no package. Their customer service is horrible and when they do respond, they can’t seem to give a honest response.
Response from AthenastyleFeb 18, 2025
We’re very sorry for the delay and any frustration this has caused. Due to holiday delays and labor disputes at the post office on our side, some shipments were unfortunately affected. Please contact us again and provide your order ID, and we will be happy to assist you further. We truly appreciate your patience and would love the opportunity to resolve this for you.
Greg J.
No response after order. Payment went through paypal and there is no company called AthenaStyle. Contacted the building at their address. No company listed in directory. This is a complete fraud.
Response from AthenastyleFeb 18, 2025
We’re very sorry for the delay and any concerns regarding your order. Due to holiday delays and labor disputes at the post office on our side, some shipments were affected. Please contact us again with your order ID, and we will be happy to assist you. The payment was successfully processed, and we began processing your order as soon as we received the cleared payment. Additionally, both the order confirmation email and the tracking number update were sent to your email—please check your inbox (and spam/junk folder) in case they were filtered. We truly appreciate your patience and look forward to resolving this for you.
Charles G.
I ordered a jersey before thanksgiving and it’s Jan 1st and I still have not received the item. Customer service will only send updates and not take responsibility to send a new jersey or issue a refund.
Response from AthenastyleFeb 18, 2025
We sincerely apologize for the delay and any frustration this has caused. Due to holiday delays and labor disputes at the post office on our side, some shipments were unfortunately affected. Please contact us again with your order ID, and we will be happy to assist you. If the package was lost in transit, we are more than willing to send a replacement immediately—we do not reject such requests. We truly appreciate your patience and look forward to resolving this for you.