Brandy
These used to be some of the best...now they're a disappointment
These used to be some of the best razors I've ever used. Unfortunately, the quality has dropped to the point I refuse to pay for them anymore. The lubrication that used to surround the blades is almost nonexistent. I used to be able to use one blade at least 4 or 5 times and now I get one good use and by the second it's scraping my skin. They ought to be ashamed. *They've offered to send me a replacement. Hopefully, the blades will be what they used to be. I will update once I receive them
Response from Athena ClubJan 13, 2026
Hi Brandy! We're so sorry to hear that your recent blade refills haven't been working out for you. Your feedback is very important to us, so we'll pass this along to our product team to review. Our blade refills are manufactured in the same way, so it's unusual that you've had trouble with a recent order. Your feedback helps us make sure that our products continue to meet your expectations. We also appreciate you reaching out and sharing pictures of the products you received. To provide a little more information on the water-activated serum, there are small indents along the top and the bottom of the cartridge that hold the serum. When you use a new blade refill, the serum will expand from the cartridge when it's exposed to water. For this reason, we typically recommend running the cartridge under water first to give the serum time to activate and expand from the cartridge. The serum in a new, unused cartridge will not extend beyond the surface of the cartridge. We hope this speaks to the difference you noticed between your new, unused cartridge, and the older, used cartridge you shared with us. Storing your razor on it's hook and in a dry place between uses can also help the serum last longer. If you shave in the shower, you may want to leave shaving to the end of your routine to make sure your skin is hydrated and your hair is softened before shaving. We've also found that shaving in the same direction that your hair grows or using a shave cream for added protection can help prevent razor burn and nicks. It looks like our team was able to help you with a replacement, but please feel free to contact us directly at [email protected] if you'd like to share any additional feedback or if there's anything we can help out with!