Athena ClubReviews of athenaclub.com

Within a couple weeks of receiving the trial razor offer, I attempted to adjust my subscription intervals. It was unable to locate where to do it on their site, so I wrote customer service. I asked them to please help me to increase the intervals. They said they would be happy to help me. The following day was a national holiday, and so I was not focused on this silly subscription. Then I see the Monday following Easter, they've already built my card for a shipment of razors, when I told him I had not had an opportunity to try the initial product, and furthermore wanted to increase the intervals between orders. Orders. I get an excuse email back detailing that they can't do anything about it even though it has not yet been processed for shipping on their end. They were able to process the payment just fine. Of course. From there, throughout today, I attempted to cancel the subscription from Huron. It took me over 6 attempts, through a multi-step cancellation process. Many times when I click to cancel, the site did not even acknowledge the click. I reported this to customer service, and from there, even though I included screenshots, there's been no response in my card remains build for a product I have no interest in. If my card is not credited back for the product that I clearly stated I did not want prior to the billing being processed, I will dispute the charge. This is bad business, and from the reviews I've read, I'm not the only one who's had a problem getting their sight to operate properly, and there are fair amount of people who are not happy with the performance of the razor as well. This is frustrating, time consuming, and has left me with no interest in their product nor service.

Garbage product. You get 2 blades and you pay over 30 for every order after your first introductory offer of 10$ which they pull out of your account within a couple weeks of buying your first order. Make sure you read the agreement!! They are a waste of good money don’t purchase these razors unless you have money to throw away. Better off buying from the pharmacy and at least getting more blades for the same price! I complained about them trying to take more money out of my account before the agreed upon time and they wrote back saying “oh you agreed to this when you signed up”. I agreed to have them send me new ones every 3 months and that I’d pay for what I ordered every 3 months not whenever they want like a couple weeks later! Bad company, mediocre product and shady business practices. Stay away!

They are absolute scammers. Subscribed without my consent. They deducted money from the card without permission - and they refuse to cancel the order and return the money. Never enter your card details on athenaclub.com

Same experience as other reviewers trying to cancel their subscriptions.

I am not sure how but somehow I seem to have been enrolled in automatic subscription and $22 was deducted from my account. I thought I was signing up for a one time kit . Please read carefully before you purchase

These are terrible razors and the customer service is horrible. I purchased a starter kit to give it a try and the handle is way too light, you don't have enough weight behind it to make good contact with your skin without pushing it down to get a close shave. The razors are subpar and expensive for refills. They only feel like they are smooth because of the conditioning strip on the razor head itself, but I had to go over the same area 3 times to get a nice close shave. The customer service is abhorrent. When you sign up initially, it forces you into an autoship. I asked them to cancel it with my original order literally hours after I ordered it (I actually started seeing real reviews about the product and had changed my mind) and they refused to cancel it. It hadn't shipped or anything yet either. I stupidly assumed that they had canceled the autoship like I had asked so I just shrugged it off and figured I'd give it a try regardless when it arrived. Fast forward a month later and I get a notification that 22$ was deducted from my account. Low and behold, the autoship was still in place and what would you know, they refused to cancel that order too and again did not cancel my autoship! Now I have a cartridge of terrible razors that I will never use that I paid way too much money for, and I still had to go in and cancel the autoship myself after all of that. You also don't seem to be able to review anything on their website which is really sketchy, so I'm sure all of their 'verified' reviews are paid for. There's no way that people are leaving 5 star reviews for this company with what I experienced personally.

Athena has terrible customer service and a shady business model. Customers are not able to cancel their subscriptions from their account, only pause. I was charged for a shipment I did not approve on a paused subscription with no warning. No emails sent out leading up to a charge or shipment. Athena refuses to refund the unauthorized charge. Additionally you cannot remove your payment method from your account. The “remove” button is grayed out. You have to contact customer service and argue with them about having your entire account deleted in order for your payment method to be removed. Dishonorable and shady. HIGHLY DO NOT RECOMMEND. They removed my comments on social media that I left on their page, sharing my experience. Dishonest company. Additionally, the razors are just not good. Nicks and cuts no matter how little pressure you apply. Initial starter back was decent, refills are of a lower quality.

Shady and scummy company with awful customer service. I placed two initial orders from them due to ads, one for the starter shaving kit and one for deodorant. Both took many weeks to even be shipped, then both were marked as 'delivered' on UPS's site - NEITHER ever showed up (and I have received many UPS packages at this address with no issue). When contacted, customer service refused to offer a refund because the packages were marked delivered, only offering store credit. Trying to give the company another chance, I took the credit and used it to purchase another deodorant. Unsurprisingly, it has been weeks without the package being shipped. Stay away from this company.