Rudra S.
Battery was not compatible as advertised
Battery was not compatible with my laptop. The actual battery itself looked mostly correct, but the connector cable is actually too long to be able to install this correctly. It would have to be folded in a way that would either not fit or be dangerous.
Response from AsusbatterystoreDec 18, 2024
Dear Customer, We're sorry to hear about the issue with the battery not being compatible with your laptop. Thank you for bringing this to our attention. We strive to provide accurate and compatible products, and it's disappointing to hear that the connector cable caused installation difficulties. Please contact our customer support team, and we’ll be happy to assist you with a replacement or a refund. Your safety and satisfaction are our priorities. Best regards, asusbatterystore.com team


