Asura HostingReviews of asurahosting.com

I have been a customer with Asurahosting for more than 3 years. My experience on their service and infra has been shared here as a review in July 2025. After that review, the support team reached out to me and offered a 4 month free period to judge and gauge their so called revamped service. It was great news, but for the worst sacrifice. This review is being written 2 months into the free period. It is still beyond putting it in words to describe how worst the service came to now. The d8 server (the only server they have for sure - I bet a 100 quid on that) is now experiencing serious SQL server crashes, 500 errors, 502 errors, unexpected downtimes,etc. The support ticket system is a joke because, the server may auto correct itself by recovering from the overload/crash before the ticket is seen by a support staff. When we contact the support team, they respond in a way nothing is wrong and everything seems to be working fine. That is the worst thing that you could feed a full grown man. Most of the time, they agree that they have a problem. But until date, absolutely nothing has changed or made it better. I have worked with servers all my life. I would challenge them to show me their server dashboard. I bet that it would be overloaded beyond anyone's imagination. I am writing this now because their service has cost my business and am losing customers now. So I am looking for better options now. I should also add the fact that the support teams are kings of CANNED MESSAGES. Bravo!. They also try to picture every complaint as if was already corrected ages ago, but the customer did not bother to check. I would not fall for your cheap offers to pretend everything is fine and will get better. I don't care who would take my review seriously. i am just giving them a heads-up. 3 years of experience is a lot. Since June 2025, they seemed to have moved or jackassed a terrible server from outer space and that crap is shit. I would challenge them to start a voice support team if they have the balls, which I know will not happen. The bitter truth is they have got more customers due to the cheap pricing, but their infrastructure has not grown up with it. I have a pile of tickets about the same and will be willing to share it with anyone, if they would like. These people will not change. I lost 4 customers during the past 2 months due to your prestigious service. If you don't hear from me during next couple of months, believe me "I have moved out". INFO: One of the customer staffs might respond to this review, asking about the ticket no. and shit. I don't have any because I stopped raising tickets with them and if I do, everything is good at their end making me look like an idiot. BEWARE: CARLO or any fxcking support member stay away from this review. Take that time to better your services.

BUYER BEWARE. ASURA IS THE WORST HOSTING COMPANY I HAVE EVER DEALT WITH. THEY ARE LIARS AND SCAMMERS They promise a dedicated IP in their plans, but you will never actually receive one despite multiple requests. Two of my clients and I were placed on the same IP address—and even worse, one of those clients had paid for a dedicated IP but was still assigned the same shared IP as the rest of us. On top of that, one of the servers my client was on kept running out of space, causing downtime and performance issues. When I contacted support, they were completely unaware that the server had run out of space and actually tried to blame me for the problem. Even worse, there were several instances when I couldn’t reach the server or any of my hosted services. When I contacted support, they seemed completely unaware of the issue. Instead of taking responsibility or even checking on their end, they blamed me—the customer—for the problems. JOHN PULLAT is the worst support rep I have ever dealt with. He not only keeps running you in circles but also blames you for the issues. He lies constantly! It’s disappointing that they can’t deliver on basic promises and refuse to acknowledge clear service failures. I would not recommend Asura Hosting to anyone looking for a reliable or transparent hosting provider. I strongly encourage anyone dealing with them to file a complaint with the Wyoming Attorney General.

Never trust Asura Hosting with your data on their servers. I've just lost a client's website and emails under my reseller hosting account that I have with them and nobody is taking accountability for this. They don't even care about this. One minute they say the website is available the next minute they say they can't find on the panel. The client is now on my case they want their data from me whereas the people who are responsible for their servers (Asura Hosting) are not taking accountability. I regret using their reseller hosting services and it is not for the first time they do me wrong. Now I have to find another service provider.

As Reseller with 100 clients .my service with Asurahosting was never being good. Website Turn off Everyday week, is like routine. How my customers gonna pay me while their service is always off .this damaging my brand name. I had spend a lot of money investing in this business but asurahosting is messing my things up I have paid for ads. Even now I have running Ads $18 per day on meta ,this ridiculous 😑 😒 it seems like um gonna lose everything 😑 I have to start being preparing for anything

Sadly, I ignored the reviews here. Fo the past two months, my entire webserver (hosting 6 clients!) Has repetitively gone down. Let me tell you , these guys are friendly, professional and careful. However, it seems to break EVERY week, seriously not an exaggeration, I am looking at all my sites down, angry messages from clients, an unlicensed direct admin page and a massive dent in my ego. I cannot access anything right now, not the backups, not anything. I am now annoyingly looking to move service providers, BEWARE EDIT: The shenanigans continue, My websites are once again all down. All at once, Their reply of 'hat didn't happen' is hilarious to me because "I screenshot it every time

Don't buy it, they are completely fraud. No support ..... Very very poor services

Please stay away from this guys their services is so weak, am reseller under them, my customer website are always crying website are always off

Terrible Hosting – Lost All My Websites & Business I have had the worst experience with Asura Hosting. All my WordPress websites were completely wiped and even hacked under their hosting. It has been 10+ days with no proper resolution, and during this time my clients have been furious, my reputation has been damaged, and I have lost business. Instead of reliable hosting, I have had to deal with downtime, poor communication, and zero accountability. As a business owner, I trusted Asura Hosting to provide secure, dependable service. That trust has been completely broken. If you value your business and clients, I strongly recommend you look elsewhere. Extremely disappointed.