Asura HostingReviews of asurahosting.com

Hosting is more offline then online.

My experience with Asura Hosting has been extremely disappointing and frustrating. Been with them since January 2025. Been happy with them until 2 months ago. Since 2 months ago keep getting email issues and support doesn't say why it happens. Just fix it after +- 4/5 hours after i log ticket. You just don't get a good answer from them and support is slow. Thanks

My experience with Asura Hosting has been extremely disappointing and frustrating. Their support system is terrible, unresponsive, and completely unprofessional. They do not reply properly, they do not take responsibility, and they absolutely fail to solve any issue. Without any notice or authorization, Asura Hosting deleted all of my important subdomain data, including multiple active systems under epaperscript.com. This caused massive damage to my business, loss of clients, and daily financial losses. I contacted their support multiple times, but they kept giving the same useless reply: “looking into it.” Even after more than 48 hours, they still could not restore my data, nor did they provide any proper explanation. ⚠️ Why Their Service Is Bad: Extremely slow and irresponsible support No proper replies or solutions They delete important customer data without permission Zero accountability for customer losses Very low-quality service and management ❌ My Recommendation: Stay away from Asura Hosting. Their service is unreliable, unsafe, and feels like a complete scam. I strongly advise everyone NOT to use their hosting. If you trust them with your website, you will only lose time, money, and peace of mind.

Worst Hosting Ever. My plugins keep deactivating automatically every 24 hours

I was taken in by the bells and whistles and bright flashy lights! Promises of fast speeds (LIE), promises of technical help 24/7 (LIE) Promises of FREE SSL certificates (LIE None issued) Promises of user Friendly web building through Sitepad (LIE) I took out a plan early on 14th November, cancelled later that day because I didn't get what I was promised. Web builder wasn't allowing me to alter the pages they set up! I had to delete the website several times before I could get something to work but still couldn't add my own text, pictures or widgets. So is a package from Asura Hosting worth it? Might be cheap but you know what they say about cheap? Cheap and nasty. That is certainly my opinion of this scamming company. It might be that issues come around that their techs can't sort out but I would certainly warn against being taken in by their over zealous bells and whistles. Stay away from this company unless you want your generous portion of excessive stress and possibly a trip to the hospital. CANCELLATION: I looked for the cancellation request link - yes they do have one, but it is buried deep within the control panel. It is like they don't want you to find it. It took me over two hours to find it! So you want to cancel? Unless you are very fortunate be prepared for a two hour search for the cancellation request link. Given that they're slow with their customer service use the link as it will speed things up. I'm looking to take on Ionos a UK based hosting company with some very good deals. I'm afraid you'll have to do the search for them. BUT here's my warning Asura Hosting is the worst company to rely on if you want to get out there to be noticed by your potential customers! I am sure you'll find a better hosting company than this shower! EDIT: Since writing this review I have discovered that despite my requesting to be invoiced and to pay in GBP, Asura Hosting changed the currency without my consent or knowledge. This practice is unlawful and also breaks the card payment rules at VISA. Because Asura changed the currency without my consent I was charged a foreign transaction fee and a bank charge for overseas card payment. Had they NOT changed the currency, I wouldn't have been charged. I am angry that Asura use in my opinion dubious practices to get trade. I have raised an issue for the attention of Trading Standards who will look into their trading practices. ASURA HOSTING Please do not ask me to contact you from this review, I won't be doing it. You have nothing to offer me, I'm moving on.

Supper bad support, i did not even revived my order after paying. it's feel like scam if they do it like this, on website said inkstand account setup. after order its been 24 hour no support reply's at all..

AsuraHosting might look affordable, but the quality is absolutely awful. The servers are super super super super super super slow, even a simple HTML page can barely load. Database reads and writes are slower than a snail, making websites constantly laggy or completely unreachable. When you contact support, they just tell you it’s your fault and that you should “build better websites.” On top of that, they added a “Verify you’re not a robot” check without permission, not just in the admin area, but on every website, so visitors see it too. Constant 403 and 503 errors everywhere. Honestly, a terrible experience. Cheap definitely comes at a cost here. -------------------------------------------------------- update: After the review was posted, they contacted me regarding the issues. Initially, they suggested the problem was on our side, but they confirmed that a refund was possible. We clarified that there were no issues with our sites and requested to proceed with the refund, which they have now processed.

Terrible experience. We've been requesting access to the customer portal for a week now, and no one is responding. They say the masterminds are in Switzerland working, while we're losing customers and money because the emails aren't working. We're requesting a refund. It's a terrible experience; it's unbelievable that all the advertising for good service isn't true.