Asura HostingReviews of asurahosting.com

I purchased reseller hosting through Asura Hosting, and a server crash caused me to lose all my data. I requested data backups and assistance multiple times via support tickets and email, but all I received were automated replies. My issue was never addressed, leaving me and my clients at serious risk. I expected timely and effective support, but unfortunately, my experience was extremely disappointing.

We had an extremely bad experience with Asura Hosting. They wasted over 2 months of our time and never resolved a critical email and domain issue. From day one, we reported that our business emails were not delivering to Gmail and other professional email services. Their team initially assigned a blacklisted IP, then later promised a “new clean IP”, but the issue was never fixed. Despite repeated follow-ups, testing proofs, and business impact explanations, the problem remained exactly the same. Mike from their team made multiple promises that the issue would be resolved, but none of those promises were fulfilled. Eventually, he stopped responding completely. Because of their failure, our business suffered losses, communication with suppliers and brands was disrupted, and we even received negative public reviews due to missed emails. We paid for both domain and hosting, yet received no usable service. No refund has been processed so far. We were finally forced to move to Zoho Mail and buy another service just to keep our business running. This company offers cheap service with poor infrastructure, poor support, and no accountability. If you are running a real business and care about email reliability and professional support, avoid Asura Hosting. We have full documentation and proof of everything stated above.

As far as possible, avoid this service provider because they are fraudsters and steal our customers' data! We will initiate legal proceedings against the company within one week!

they a fake this company they loss my 60+ client data

Do not ever buy anything from this. I repeat don't ever think about it. Ruined almost all client base because of this company.

Maybe the worst support, the worst hosting I've ever seen/used. Support could let you hanging on for days without any solutions. Every now and then the website is down, and the only explanation: a shortage in our datacenter ...

My experience with this hosting provider was extremely poor. The service appears to be built around cost-cutting rather than reliability or customer support. Several features and performance expectations advertised in their packages were not delivered in practice. While hosted with them, my websites suffered from persistent technical issues, including editor reload loops, changes not saving, pages failing to load correctly, unexplained downtime, frequent “critical errors,” and recurring 500 internal server errors. Google also struggled to access important files such as sitemaps and robots.txt, which negatively affected indexing. Many of these issues were repeatedly dismissed as WordPress problems rather than server-related, even when the symptoms clearly pointed to hosting instability. This resulted in weeks—if not months—of unnecessary troubleshooting and wasted time, only to later discover that the root cause was indeed server-side. After moving my websites to a different hosting provider, all of these problems disappeared immediately. Editor reload loops stopped, saving content became reliable again, Google was able to detect my sitemap properly, downtime ceased, and critical errors vanished. The contrast was immediate and undeniable. The low pricing does not compensate for the instability, lost productivity, and lack of accountability. I would not recommend this host to anyone who values reliability, transparency, or their time.

Unfortunately, my experience with Asura Hosting has been very disappointing, especially regarding the email services. The email hosting quality is poor. Messages sent from the servers frequently end up in spam folders, even when proper configurations are applied. This has caused serious communication issues with clients and partners. In addition, the service performance is slow and unreliable. The email servers often go offline without any prior notice, disrupting daily operations and affecting business credibility. For a company that targets professional hosting solutions, this level of instability and poor email deliverability is unacceptable. Reliability, uptime, and proper email reputation management are essential, and sadly these expectations are not being met. I hope Asura Hosting takes this feedback seriously and improves the quality, stability, and reputation of their email infrastructure.