Asura HostingReviews of asurahosting.com

Buen precio, mal soporte — funciona hasta que deja de funcionar Estuve con AsuraHosting durante un año y, siendo honesto, el inicio fue aceptable: precios competitivos y estabilidad razonable. Pero con el tiempo quedó claro que su soporte técnico es el talón de Aquiles del servicio. Cuando ocurren caídas de servidor, no explican qué pasó ni ofrecen un tiempo estimado de resolución. Si solicitas métricas o datos del servidor para optimizar tus sitios (estadísticas a las que ellos tienen acceso desde su lado y tú no desde cPanel), te responden con evasivas o directamente ignoran la pregunta concreta. Para proyectos pequeños o en etapa temprana puede tolerarse. Pero si tu negocio web crece y necesitas un hosting que responda con claridad y rapidez cuando algo falla, este no es el lugar. El precio barato tiene un costo oculto: tiempo perdido, incertidumbre y cero transparencia cuando más lo necesitas.

Their website is slow and clunky. They dont allocate enough resources for basic website functions. I'm currently trying to get my EPP code and they are holding it hostage. I would not do business with this company and look elsewhere. I found a way better option, cheaper and runs way better. Just waiting on Asura to actually do something and get MY epp code.

Their support has been awful. I was left waiting over 12 hours for a response on a service that claims to offer 24/7 support. After experiencing this, I can’t recommend their services at all — it clearly isn’t true 24/7 support.

Hosting is cheap and good but the support is terrible takes days to responsed. Even on their reseller account.

They quote 20 minutes responses, I am only a few days in and trying to get things to run smoothly, initially contact was there, but now I have not had contact for a whole day after submitting a ticket and chasing several times. Not sure how or whether these are good enough for business hosting, maybe an enthusiast or hobby websites may be ok but business level I am not so sure. We will see if we get a better response after this review.

I requested a refund after quickly realising their services were not what I was expecting. Although they have a moneyback promise, my emails have been ignored yet I'm still receiving emails for an unpaid invoice (even though I cancelled their services.) I have emailed and not got a response. Waste of money.

I’m choosing to remain anonymous for now, as I still have data on their servers. I’ve been with Asura Hosting for about 1.5 years, and while the pricing is very affordable, my experience over the past six months has been increasingly frustrating. During that time, I’ve encountered ongoing technical issues, particularly related to database reliability. At this point, my website is no longer functioning due to unresolved database problems. Unfortunately, when I attempted to restore my site using All-in-One WP Migration and Backup, the backup process also failed - seemingly because of the database issues on the webhost - which made the situation even more difficult to recover from. While Asura Hosting may be a budget-friendly option, my experience has not been good and it has been extremely unreliable. I DO NOT RECOMMEND ASURA HOSTING - even if it is inexpensive/cheap. I have contacted their customer service numerous times and they always respond; however, they have not always been able to fix the issues in a timely fashion. As a result, I am moving my website to a different host.

i paid for web hosting and domain name and up till now it's still showing pending. please rectify it. I am so stressed and it has spoilt alot of my works